Silk Road forums
Support => Customer support => Topic started by: Gengar17 on February 16, 2013, 05:18 am
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As title said, woke up this morning with negative amount in my account. Has this happened to anyone else? Looks like the "rollback" amount was more than my account multiplied itself. I went to my account history and counted the times my account had multiplied my original deposit, and I multiplied it on a calculator. The amount they rolled back was a little bit more than the amount of all my "fake" deposits. And somewhere in all of that, I lost an extra amount too. Granted this is little over a bitcoin, but my account is still in the negative and BTC these days are pretty steep! Any help from moderators, DPR and staff, anybody? Any extra information I don't know?
My birthday is coming up in the next month and I'm scared this glitch is gonna ruin my small but adventurous party plans! :'( I've contacted support like DPR said but have yet to hear back. Hope this gets resolved soon, for all those involved. The problem is "fixed" but we still have quite a bit to go to get the kinks ironed out!
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DPR mentioned in the announcement thread that if anyone discovered problems like this, they should contact support over on SR and they'll address the issue.
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Like I said in my OP, I already contacted DPR and Support on the Road. Just trying to be a squeaky wheel, I spose. Would love to hear from others on why this problem's occurred and if it's been fixed for them yet. Thanks though Scout.
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SR support are the only people who can assist you I am afraid and yes reading the other threads in this sub forum there would appear to be others experiencing similar issues.
It may take a few days for SR support to get back to you given the number of people affected, please be patient.
ssbd
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SR support are the only people who can assist you I am afraid and yes reading the other threads in this sub forum there would appear to be others experiencing similar issues.
It may take a few days for SR support to get back to you given the number of people affected, please be patient.
ssbd
Thanks for the reassurance! :)