Silk Road forums
Support => Customer support => Topic started by: Aatu15 on February 09, 2013, 01:07 am
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what to do? :-\
https://blockchain.info/address/1HYarN4qv7KC3FQswYCQoscjCqkmNACP3D?sort=0
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How long ago has it been since you sent your BT?
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this tuesday
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It seems like the transaction went fine. did you use wrong address? verfiy all details.
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1HYarN4qv7KC3FQswYCQoscjCqkmNACP3D is right address, should i contact sr team?
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I'm having the same problem. I just sent my bitcoins to the right address (double checked multiple times) and it hasn't arrived.
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If your time spent on coins takes over 7 hours than you should contact silk road support on the website. If its not been 7 hours than wait for the coins to get confirmations
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sent message to sr customer support, waiting for answer.
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First time i took 2 hours for me second time 4-5h, 3 time OMG I WAS SCARED 7+ hours
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sent message to sr customer support, waiting for answer.
It happened to me once too.
Just with 41 cents and several microbtc behind the 41 cents.
DPR herself dealt with the issue.
All transferes before and after went all fine.
DPR send me the precise amount to my account so I did not lose one single microbtc.
I asked for a explanation, but didn't get one.
Just got my 0,41 btcents back.
They have a good view over the money transfers.
You will get your money back, but in my case I had to wait for 8 days for my 0,41 cents.
I have no idea if that amount of time is a lot or that 8 days is quick.
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SHIT DUDE :'(
happens to often , second time for me this and i am freaking out only for 35.5 coins .. but support fixed so i think that support will fix this for you ! :D
KEEP UR HEAD Up
cheers
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HaVE it come to you?
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Same thing happened to me almost three days ago and my coins still haven´t shown up.. on blockchain it seemed as the money had arrived on my account and a couple of hours later they disappeared somewhere else. My SR account history says nothing has gone neither in nor out.
I contacted support two days ago but so far no response. I guess they have a lot to do
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Looks like I'm in the same boat as you guys. I sent $220 USD through Bitinstant directly into my SR wallet and still hasn't showed up, even though it has been over 48 hours now. It shows up on blockchain correctly but just a couple hours it shows that the BTC was transferred from my account. SR support still hasnt replied, this is pretty lame
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yeah my 4 day now .. 10.499 coins shure are allot of fun just floating around in the matrix , it`s making me feel i have a smaller chance getting my 35.5 coins back ... i mean its allot of money and it should make some serious problems or interest to get it fixxed ...`?
i guess that the weekend should help support get some results ;)
cheers data
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my blockchain looks exactly the same as OPs: http://blockchain.info/address/1Fz66ZzXKjf5ZmzxamYjheCK9jHKcbgefo
I think since this is not an isolated incident SR will fix it within a couple days
unless this is the result of someone who hacked the Silkroad and managed to withdraw & steal money from some users
in that case we're fucked
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SR was not hacked, please refrain from spreading unsubstantiated fear.
If the transfer is showing up in the blockchain and you have send the coins to the correct address then the issue resides at the SR end and you will need to contact SR support.
Given events over the weekend you may be waiting slightly longer for response though so please be patient.
ssbd