Silk Road forums

Support => Customer support => Topic started by: jackxblack on February 07, 2013, 05:40 am

Title: Trouble logging in
Post by: jackxblack on February 07, 2013, 05:40 am

Hi all, apologies that my first post has to be trouble. I register with SR last week , but apparently I wrote my password down incorrectly. I was trying to reset my pw using my pin (which I remember) on Sunday when the new login site was put up. I've been trying to remember the password and entering random ones since then in hope of getting lucky, but it hasn't worked so far. I've also tried to register as a new user, but new registrations have been closed. Any thoughts on what i might do to fix this?

Title: Re: Trouble logging in
Post by: Captaingreen on February 08, 2013, 02:01 am

http://dkn255hz262ypmii.onion/wiki/index.php?title=PIN

Check out the wiki and follow the directions. Hope it helps

Title: Re: Trouble logging in
Post by: jackxblack on February 08, 2013, 11:26 pm

Thanks for the advice, unfortunately that post is about resetting your PIN, which I know. Its my password which I don't have...

Title: Re: Trouble logging in
Post by: samesamebutdifferent on February 17, 2013, 07:58 pm

You must create a new account and message support with the last address you deposited bitcoins to, along with any other information that can help us connect you to the account.

Title: Re: Trouble logging in
Post by: jackxblack on February 18, 2013, 05:37 am

Thanks samesamebutdifferent, I ended up doing just that. I didn't have any bitcoins deposited or purchase stats, so I just gave up on the other profile.

Title: Re: Trouble logging in
Post by: samesamebutdifferent on February 18, 2013, 07:06 am

Ok great thanks for the update.

I will lock this thread now as resolved.