Silk Road forums

Support => Customer support => Topic started by: martinlyons on February 04, 2013, 11:17 pm

Title: PIN Reset
Post by: martinlyons on February 04, 2013, 11:17 pm
Hey Silkers... Ive got to change my PIN; after an initial cock-up of having to many PIN's, and entering the wrong PIN 6 times.
Now, after careful consideration and copious research, my understanding is that I had to wait for three days, and Silk would then permit me to reset my PIN and id be ready to actually place an order at last, but low-and-behold, nothing happened after the permitted number of days.
Too my horror and astonishment, after reading the forums, i see the support 'team' haven't been in the metaphorical office with 28 DAYS. Shocked, I glanced again at what I had just viewed, no I wasn't hallucinating, (how would I be, with the level of below quality I'm smoking!, there hadn't been any activity with 28 days.
Can anyone direct or inform me of what I could do- please and thank you Silkers. A very frustrated future buyer.       
Title: Re: PIN Reset
Post by: UK Stealth on February 05, 2013, 01:38 am
Send a request again it might of been overlooked support is there they answered a question for me the other day.
Title: Re: PIN Reset
Post by: murderface2012 on February 05, 2013, 10:54 pm
did you enter the 'wrong' pin until it cancelled out, and then sent you an automatic email.. cuz the 3 days don't start until then!!
Title: Re: PIN Reset
Post by: Namarrg0n on February 06, 2013, 10:11 am
Well how about you read the official thread?
You'll have to wait 3 days till you answer - the SR-support will have your mail in their inbox.
If you get impatient thats not helping you. I don't know if you second message just "overwrites" your first one regarding "freshness" and you'll have to wait another 3 days.
If not I can cool you down, the 28 days are not of interest
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http://dkn255hz262ypmii.onion/index.php?topic=22136.msg791402#msg791402
Title: Re: PIN Reset
Post by: samesamebutdifferent on February 16, 2013, 11:07 pm
Quote from: Namarrg0n on February 06, 2013, 10:11 am
Well how about you read the official thread?
You'll have to wait 3 days till you answer - the SR-support will have your mail in their inbox.
If you get impatient thats not helping you. I don't know if you second message just "overwrites" your first one regarding "freshness" and you'll have to wait another 3 days.
If not I can cool you down, the 28 days are not of interest
-->
http://dkn255hz262ypmii.onion/index.php?topic=22136.msg791402#msg791402

^^^^THIS