How are your stats and standing on SR as a buyer? do you have a high refund rate? Based upon just what you posted it sounds like you got a shitty outcome to be honest but without knowing all the details of your resolution case it is not possible to give a qualified opinion. With regards to the feedback I hav read that vendors have found a way to drop bad feedback off their pages by making changes to their listings that have attracted the negative reviews so no Rawlins is not "in bed with SR" as you put it.