I have forwarded your message and BTC verification to the admins, you were Bcc'd into the message. I am unsure what an be done via the forums but given the glitch preventing some people from contacting SR support hopefully they will be able to assist you via here at least in the first instance. Sorry to hear it sounds like your coins have already been phished, in future please ensure you only use a unique and complex pass phrase for SR that you do not use on any other site.