It would be helpful in situations like this if you were to name the vendor so others who may also be experiencing issues can join in the discussion. You cannot get direct assistance from here re your order though, you will need to request customer support via the market site if your order does not arrive etc, more information on how to do that can be found in the SR wiki for which here is the link: https://dkn255hz262ypmii.onion.to/wiki/index.php?title=Main_Page To link to contact SR support can also be found in the bottom right-hand corner of the homepage on the market site.