I have had pure coke in South America that I watched being made and it totally blew my head off mate, the tiniest of lines was more than enough to have me high as a kite. I have no idea what you are selling but if it is what you say it is then your reviews would be off the richter scale good. Of course one bad review can mean absolutely nothing, could be someone just messing with your your business or whatever but you have a (89) rating currently so this can't be the only bad review you have received? what have other buyers you have sold to had to say?