True, if you had FE'd you would indeed have been fucked but I'm assuming you didn't? in which case you are fine and will get a full refund with no damage to your stats. I have no idea what happened to neon but given the effort they put into building their business it would be reasonable to assume whatever caused them to go MIA was serious enough for them to walk away from all that hard work and effort, no offense mate but a few outstanding sales was probably the last thing on their minds.