Neon Lights I hate to say it appears to have cleaned house and gone. They were (to use the past tense now as I doubt they will be back) one of the best domestic AU vendors on SR and will be sorely missed. I have no idea what has happened but they deleted their forum account a short while ago, a sure sign of someone putting some distance between themselves and SR. I appreciate you had a bad experience however this vendor pulled their listings before going AWOL, they did not run a scam so even after whatever had resulted in them needing to take this drastic course of action they have still done right by the majority of their customers. You can be sure of a 100% refund on your order, it just might take a week or so to process. I'm sure neon would have preferred for things not to have worked out like this too, they put a lot of effort into building their rep.