Yes we do which is why you got a bit slating, its not that we don't care because as a community we do try to help each other but your o/p basically said you ordered from SR, your order arrived in normal time and there were no issues and what should you do? If however the packaging was not great bring it to the forums and PM the vendor and see what they have to say because that will help others and encourage better practices by the vendor. ... and yes SR is too good to be true, great ain't it