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Messages - samesamebutdifferent

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3211
Check out JOR for acid, JesusofRave, UK vendor

3212
Shipping / Re: Packaging methods tested with actual trained dog
« on: February 25, 2013, 09:20 am »
Please elaborate how this information is of any use to LE?

Trust me I  stamp on posts/threads that include sensitive information, what is included in this thread only helps the community.


3213
Spam - no vendor account - thread locked

3214
Newbie discussion / Re: slow aus domestic post anyone?
« on: February 25, 2013, 09:14 am »
hey all,
not new to sr but had to throw my other account out.

anyways just wanted to see if anyone was experiencing slow domestic post?

ordered from a trusted aus seller last monday which was dispatched that day but still not recieved anything.i've used person before with no problems.




thanks

What vendor?

3215
No way to speed things up I am afraid, take it to resolution as soon as you can and state your claim and request a 100% refund.

I am informed your stats will not be affected.

3216
Customer support / Re: Refund procedure question
« on: February 25, 2013, 09:04 am »
No worries mate, I will lock this now as resolved.

3217
Ok so according to what I have read elsewhere (thanks slicker) SR uses the mt.gox 24-hr average exchange rate which can be found first row 2nd to last column here: http://bitcoincharts.com/markets/

I am still looking into the second part of your question.


3218
Customer support / Re: login error
« on: February 25, 2013, 08:43 am »
I will log this as an unresolved issue and pass it up to the admins if still outstanding by the end of the week (Friday)

3219
Customer support / Re: 0800DocMorris - (selective) Scam
« on: February 25, 2013, 08:40 am »
^^^This I'm afraid

Never FE, the events of the past week with vendor ETM pulling a massive FE scam should serve as a lesson to everyone regarding the importance of using the protection escrow provides, as soon as you go outside of that you are on your own I am afraid and SR is unable to help you as the coins have already been sent with no way of retrieving them.

3220
Customer support / Re: Refund procedure question
« on: February 25, 2013, 08:29 am »
Escrow hedge

Unfortunately, the Bitcoin exchange rate isn't as stable as we would all like it to be, and can fluctuate wildly in a matter of hours, let alone the days or weeks it takes for a package to arrive. Because of this, there is a real danger that the Bitcoins being held in your escrow account will lose value by the time your vendor gets paid or you are refunded. So, we've given the option to vendors to hedge the future payments they are expecting from escrow such that the dollar value of the payment doesn't change as the Bitcoin exchange rate changes.

For example, a seller is hedging the escrow for a 10 btc order you place with them, and the dollar value of your order when you purchase it is $100. Now, let's say your order never arrives and your vendor agrees to a full refund, but those 10 btc are no longer worth $100, they're worth $50! Because your vendor hedged the escrow, you won't get a refund of 10 btc, you'll get 20 btc equaling the original value of $100. Of course, the opposite is also true. If Bitcoins appreciate in value while your order is in escrow, your refund will be fewer Bitcoins, but still equaling the original dollar value.

When checking out, you will see which orders will be hedged and which won't. After the order is placed, your escrow balance will reflect the dollar value of your hedged orders and the Bitcoin value of your unhedged orders. All hedged orders are hedged as soon as the order is placed. So when getting a refund for hedged items, don't be surprised if the number of Bitcoins you get back is not the same as the amount you paid.

3221
Had the order moved into 'transit' on the order page or was it still 'processing' ?

If the order had not been processed you should receive a 100% refund without having to do anything as SR support will cancel all of those automatically now the scam has been established. If the order was 'in transit' you will need to take it through resolution and request a 100% refund which should also be granted without any issues.

You are very lucky you refused to FE!

+1

3222
Customer support / Re: Resolution centre
« on: February 25, 2013, 08:17 am »
I'm keeping a close eye on this issue so please keep me updated, as you know support are taking longer than usual right now.

3223
Newbie discussion / Re: FAQ - created by Delta11 - being reposted
« on: February 25, 2013, 08:14 am »
bump

3224
Hi railroadbill

I will see if I can get some answers to your questions and come back to you.

3225
Shipping / Re: STEALTH THAT WORKS - DITCH THE PE FOOD GRADE VAC SEAL
« on: February 25, 2013, 07:39 am »
Great post thank you thyme +1

The more buyers that request these methods from their vendors and buy from those that do will help promote the change over.

As I said the other day buyers should also start mentioned the non use of these methods in their feedback, both on the forums and on the main site.

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