Well first off you said multiple times his name was Bitmerchant....when in fact it is bitcoinmerchant!!!!! HUGE FUCKING DIFFERENCE. When people are trying to help you...give them the 100% correct info! Also GOTSITALL is Bitcoinmerchant. Same vendor. Not that this matters.... Again I would give it some more time...YES this sucks and is shitty you have not had a response. But the fact is that there is a chance...a slight one...that they have not logged on yet TODAY USA time. Good luck.