I hear what you are saying....but what you are saying really makes no sense??? I will help you out an address everything you said... A vendor can NEVER just not send a package and just claim they did and get 50%. First you would have to finalize. And I assume you would not do so until you got the package. If you did not get the package..then you will take it to resolution. Or I should say..you SHOULD take it to resolution. When you do... the vendor has to show proof that he did send it..Such as a DCN. And if he does and it shows delivered...you will in fact get 0% refund. Assuming the DCN is on the up and up. But this is where it gets a little tricky. Just because the vendor states a refund policy...it is not 100% accurate. As like I said..he could win the dispute and you would get nothing if indeed he had a DCN that showed delivered. Now in the dispute process just because the vendor gives them the DCN does not mean it is closed right away. The vendors history and feedback play into it of course. But for the most part...If the vendor has a DCN that proves he shipped it(and it should show delivered) then he will win the case. But you were asking not about legit orders but scams. Well if he did not send it and you took it to resolution and he offered no proof..you would get 100% even if the vendor states 50% refund. And so this is how the vendor could not just make 50% profit every time by not sending it. Assuming the customer took it to resolution and has not FE'ed. And obviously a vendor that has a history of packages not showing up and not having DCN's...well they will not be vendor for long. This is a step that is so not needed and would prove NOTHING. How could you ever tell that the picture is for that actual order? You couldn't...and again look at the answer above...Then you can see how there is no need for any of this. The DCN is enough. And YOU do not have to ask for proof...that is was the resolution is for! Of course a vendor has to have proof he mailed you a package..they are not just going to take his word for it. I was a little surprised you asked this...as what did you think resolution asked for? Nothing? I mean did you believe resolution was just you and the vendor and he offered you his refund policy? It almost sounds like that is what you believed? If you did...now you know the truth What do you mean by a little extra for there buyers? I could not figure that out. Also you mention high profits a lot. What does that have to do with anything? And there are plenty of vendors that do not have high profits. And there are plenty that do and they do have a team! But realize what you post was saying..you first started out saying that vendors could just take a 50% profit with each order when they say they are offering 50% refund. And that is so silly to even think that could happen..and then right after you talk about resolution...and by doing that I assume you understand that in resolution..the vendor has to show proof he did mail it...and if he did...and somehow you did not receive it...lets assume the mailman lost it..n Meaning the vendor has a DCN and the DCN shows not delivered...then it is up to you both to come to a fair resolution and if you could not...then they will make a fair decision. But if the vendor has any kind of history of this happening a lot...then of course resolution would know about it...and they are not just going to award him 50% every time. NO WAY. So if you think of it in these terms...then you would see it is IMPOSSIBLE for a vendor to just claim he mailed it but he did not. And A vendor is required to show some form of proof he mailed it. And that go's for a $50 or a $5000 purchase. But there would never be a need for pictures or anything like that. And again...the reason I said what are you talking about...is because you talked about resolution, I assumed you would realize that the vendor has to show proof he mailed it. And that you would also realize that a vendor could not go to resolution time and time again and just claim he mailed it and collect 50%. Also when a vendor states his refund % I really do not understand why. As I have never heard of resolution only giving a 10% refund because that is whats the vendors policy is.