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Support => Technical support => Topic started by: mungojerry on June 16, 2012, 06:28 pm

Title: vidalia help?
Post by: mungojerry on June 16, 2012, 06:28 pm
hi, can anyone here help with a vidalia/tor net  problems i've been having.

im using the tor browser for windows - everyday at about 10.00am GMT it locks, then keeps hanging if i try to start the tor browser again. It does not seem to be able to connect to the tor network until about 17.00 GMT.

ive tried uninstalling, reinstalling etc - no change.

any ideas?
Title: Re: vidalia help?
Post by: oscarzululondon on June 16, 2012, 11:49 pm
hi, can anyone here help with a vidalia/tor net  problems i've been having.

im using the tor browser for windows - everyday at about 10.00am GMT it locks, then keeps hanging if i try to start the tor browser again. It does not seem to be able to connect to the tor network until about 17.00 GMT.

ive tried uninstalling, reinstalling etc - no change.

any ideas?

Is it exactly 10:00am and 17:00pm?

Where do you live?

Who is your ISP?

Have you tried uninstalling Tor and reinstalling it?
Title: Re: vidalia help?
Post by: Iceman on June 17, 2012, 01:55 am
Have you tried uninstalling Tor and reinstalling it?

ive tried uninstalling, reinstalling etc - no change.

does that help oscar?
Title: Re: vidalia help?
Post by: oscarzululondon on June 17, 2012, 02:36 am
Have you tried uninstalling Tor and reinstalling it?

ive tried uninstalling, reinstalling etc - no change.

does that help oscar?

I wasn't paying attention, I mean deleting it from the registry and everything.

It seems like the ISP is blocking Tor traffic. Possibly another restriction on Torrent traffic if he lives in the UK, especially for the hours he mentioned. There's ways to fix it though but I need the other answers first.
Title: Re: vidalia help?
Post by: RR on June 17, 2012, 12:15 pm
i use tor with windows and ive never had this problem, can you access the net though a normal browser between these times? i know some ISP's routers are set by the engineer installing it to go in to standby for the hours you normally aint home, i had a problem with my friends router, the bt engineer had set it to go in to standby between 8-5 mon - fri because my friend said he worked during these times but the engineer didnt tell him he did it. dont know what they are hoping to gain by doing this, failing that you may have to do a complete format and reinstall as i had a problem with tor not connecting at all with a fresh install i did, tried everything but nothing worked, so started all over again and it worked fine.
Title: Re: vidalia help?
Post by: oscarzululondon on June 17, 2012, 07:33 pm
I wasn't paying attention, I mean deleting it from the registry and everything.
registry? do you have any idea about the architecture of tor and its controller on windows? here's a hint, it's stored in vidalia.conf and torrc, not the registry.

also play nice iceman, his master's degree isn't in reading :)

Of course I know about the 'architecture' of Tor. However not deleting the registry key from Windows is a known issue when you do a reinstall of Tor and it still doesn't work.

Stop trolling people and posting useless unhelpful answers that don't even attempt to help the OP.
Title: Re: vidalia help?
Post by: RR on June 17, 2012, 07:59 pm
+1 oscar like ya style  8)
Title: Re: vidalia help?
Post by: mungojerry on June 17, 2012, 08:15 pm
Hi, thanks for your responses.

Firstly im not 100% about the exact times. But i only started using Vidalia/Tor last monday - and on tues,wed,thurs,fri&sat - but not today - approx between the hours of 10.00gmt and 17.00gmt vidalia just hangs. If i was in the middle of browsing thru tor it locks and i have to reboot. My normal firefox works fine. and then no matter what i tried i cannot get vidalia reconnecting - but then hey presto late afternoon its back on with no issues until the following day!?

when i did uninstall/reinstall i did not delete reg entries.

should i be concerned that my access is being actively restricted - or is this just merely a system related glitch?

maybe i should try installing it onto a different machine using the same isp connection?

thanks again - im a bit technically challenged so go a bit easy with me ;o))
Title: Re: vidalia help?
Post by: RR on June 17, 2012, 08:36 pm
yeah defo try a diff machine as that will tell you if its a problem with that machine or not, i expect its that machine coursing the issue and dont mess about with registry unless you know what your doing you can mess more than tor up