Quote from: IrisTheDancer on August 06, 2012, 08:39 pmWhat surprised Christin most was the high level of customer satisfaction: 97.8% of customers gave sellers positive reviews, despite the fact that Silk Tallies very closely with my own mini-survey, where the global DSR (global delivery success rate) was 97.51%. That kind of ballpark figure is SR's cosmological constant as it were. The effects of scammers, even though DPR was surprised at their numbers and persistence, are vastly overrated.In fact, I think so long as you have certain features like escrow, then this figure is not going to budge up or down very much, it's a sort of natural rate. I suspect Ebay's operation is actually slightly less successful than SR by several hundred basis points due to their scammer population happily nestling among their money back refund guarantees (another example of how a freer market trumps a less free one).