Everybody makes mistakes, it's just that you don't repeat them again and again.I'm sure if VMM continues his service at a consistently reliable level as he has done in the past, that all will be forgiven as far the community is concerned. Being a vendor can be a stressful activity, it's not like selling on Ebay (even though that too can be frustrating!).It's all just part of life I'm afraid, people with cold feet exist in every walk of life and business, it's not just here by any means, it's just intensified here because of the nature of this market is more anxiety provoking.This is why the buyer and seller both have to conform to a high level of professionalism, little well defined rituals if you like that seemingly don't have anything to do with the business , so this kind of thing is less likely. The human animal loves consistency and uniformity when they are uncertain about anything, it's like gold to them.tldr; Learn from the experience, move on, don't think about the other guy too much etc