Quote from: GlassHouse on January 09, 2013, 03:40 amExperts please assist:Having an issue with our public key. Some people can use it without any issue. Others say it doesn't work for them. Not all, but most of the people it is not working for, have confirmed that they are using a mac. Are there compatibility issues? Something that we can do to make this work for them as well?Your public key is just fine. Nothing wrong with it at all. As far as PGP keys go, at least, there are no compatibility issues, save one. GPGTools comes in two flavours: the standard build and the nightly build. For some unknown reason, the standard build just doesn't work for some users. Some of the problems reported are that the user can see the vendor's key in the key manager (GPG Keychain), but when it comes to using it to encrypt a message, the key apparently does not show up in the list of available keys. This problem is usually solved by updating to the latest nightly build of GPGTools: https://nightly.gpgtools.org/GPGTools_Installer-latest.dmgThe other problem is with the users not being familiar with how the software works -- this is often how they get into trouble. The fact that GPGTools is highly OS X version-dependent, doesn't help. In general, for users to successfully import your PGP key to their keyrings, they have to: - Copy and paste your key from your vendor page. The most frequent cause of failure to import a key is that the user did not copy and paste correcty. In particular all 5 dashes in the -----BEGIN PGP PUBLIC KEY BLOCK----- and -----END PGP PUBLIC KEY BLOCK----- must be there. If even one dash is missing, the key will fail to import. - The key must be pasted into a TextEdit document; TextEdit must be set for plaintext, as opposed to .rtf format. (This can be changed in TextEdit's preferences menu). - The key must be saved as a file, e.g. iimport_key.txt- When the user clicks on the Import Key link at the top left hand corner of the GPG Keychain manager, they will be prompted for the name of the file to which the key was saved. They can choose the file name from the dialog box, and click on OK. The key should now be imported, and everything should work, as long as they are using a supported version of OS X. OS X Leopard (10.5) will not work with GPGTools -- these users must resort to the command-line. Those using Snow Leopard (10.6), Lion (10.7) and Mountain Lion (10.8) should be ok. Nightcrawler <Nightcrawler@SR>PGP-Key: 4096R/BBF7433B 2012-09-22Key fingerprint = D870 C6AC CC6E 46B0 E0C7 3955 B8F1 D88E BBF7 433Bhttp://dkn255hz262ypmii.onion/index.php?topic=174.msg633090#msg633090