Silk Road forums
Support => Feature requests => Topic started by: mseller on April 11, 2012, 05:31 am
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We should do something about feedback system. Limit the edit time for feedback. Six month ability to change rate and feedback is too long and buyers abuse it to extort sellers, insist, blackmail, put lies in attempt to hurt safety and reputation for reason what have nothing to do with original feedback.
Its called keep a feedback as hostage and knowing that, buyers start to message seller, asking upfront deals, extra, favors and sellers often afraid that he would really change some old feedback rather do it then risk a hard time.
I have very recently buyer who initially left 5/5 rate and great reviews both for service and the product what took place 60 days ago. Couple of days ago, he changed it to 1/5 and stated outrageous lies and false accusation even seller location what hurt my reputation and safety. Of course, his actions have nothing with prior transactions for what are those feedback.
Feedback should be considered as on time only, final for particular transaction, nothing else in the future.
It happened in whole 9 month period as a seller twice, whit certainly consequence on my overall rep and sales.
I think 3 week should be enough time to buyer who made "finalize early" to edit and place a review. If not, he can pm Support Stuff for a permission.
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+1. been thinking this for a long time and i'm only a buyer
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There really should be a time limit of sorts, maybe a couple of weeks or so?
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i reckon you should just be able to change it if you finalized early, or maybe once more after that, so FE, then received but not tried, then tried. then thats it
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That would make very good sense, something like that would work.
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+1. I've had my rep ruined twice because of shady buyers!
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There should be a "finalize early" button, and a "leave feedback" choice that has to be made. If they choose finalize early, there should still be a feedback button available that they can use once. Then don't allow editing of ratings anymore, and all of our problems are solved.
There's no reason that a vendor should be able to receive 5/5 ratings from customers who are finalizing early. It makes it far too easy to scam a large group of buyers at once and disappear like so many vendors do. The feedback should only be written by buyers AFTER they've received the product, or after they've received a refund.
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I'm a buyer and I agree with this.
It should be a few day limit. Maximum a week.
That's more than enough time to test a product and make sure no funky shit is with it that only shows when it's used.
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Yeah get this on bored ASAP. Not experienced it but I don't want to either.
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HEy GUys,
As a new vendor, I am also scared of this ever happening. Its honestly ridiculous and your only option to save your own ass is turn to the threads I guess?
I am having a problem that I hope someone can help me with:
People are purchasing from me. I have shipped overnight, they have received, used, and loved my products, but they are unable to finalize and review! It says "This option will be available in 7 days" or something. I'm pretty sure that is the auto-finalize, no? Either way, I need my funds!! One buyer is suggesting that I have to confirm something on my end, but I dont think I do. I confirmed that it was shipped, in my orders it is still "in transit" and thats it...what do I/they do???
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I agree that some limit should be placed on editing feedback, and i think for any seller who stays within Escrow this is completely fair, you finalize as soon as you have received your package and leave your feedback. Maybe one edit is needed as not everyone can comment on the quality of the product the day they get it, especially if its lets say pills for a Saturday party and they arrive at the start of the week. But even one edit is enough to hold a seller hostage, so maybe introduce a 2 week grace period from when click finalize. But again i think 2 weeks is enough to hold a seller hostage, you receive goods and instantly email seller saying 'this quality is shit, give me more or im going to leave 1/5' so im not sure it would have a huge impact in reducing this practice by some buyers.
My issue with the above plan is for sellers who DO require FE. If ordering domestically this isn't really a problem as a 2 week period would be enough for most packages to arrive. But if its an international order then it gets a bit tricky. Swazibudbud888 can take up to 4 weeks to arrive and requires FE. Now i have had multiple successful orders off him and im not even in the remotest sense accusing him of being a scammer, but if you only have 2 weeks to edit feedback, then you are probably not going to get to leave any accurate feedback as the period will expire before your package arrives !
So maybe introduce it for domestic orders, but for international orders i think either a much longer period would be required.
But like i mentioned earlier, im not sure reducing the time, or the number of alterations will succeed in removing the threat, buyers who are trying to scam sellers will just operate within a smaller time frame. If package arrives and it wasn't sent with DCN claim it hasn't arrived and get a resend or refund (either way free product) or if shipped with DCN, or another delivery confirmation, simply claim the quality is low/fake and you want more free goods/refund or you will tell the whole world.
Scumbags will be scumbags, and i think it will be very hard to stop them operating =(
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this feedback system sucks. vendors blackmailed and buyers scammed by exploiting this system. same goes to rating system. today I got 1/5 - because buyer autofinalized !!! would be great to see some better system here.
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+1 On this. I just had a buyer who last purchased in November who was a total pain in the ass. He just tried placing another order, I refused to sell so he changed his feedback because of it.
MJMuse
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this all goes back to the issue of the silk road getting too big. i joined 8 months ago. back then there was a sense of love, and trust, and situations like this never happened. its getting bad. scammers piss me off, especially scamming buyers. they ruin my chances of getting top quailty/unavailable drugs where i live.
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+1
Why has this not been implemented yet?
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+1 - I agree. Why hasn't someone done anything about this yet????? Even a comment from an SR Staff would be appreciated
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+1
Why has this not been implemented yet?
Way to bump a thread that hasn't been posted in for over a year ;D It's been asked for again and again for years now. You can't change your feedback rating and you can give buyers feedback on Atlantis. Now why can't we have nice things?
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+1
Why has this not been implemented yet?
Way to bump a thread that hasn't been posted in for over a year ;D It's been asked for again and again for years now. You can't change your feedback rating and you can give buyers feedback on Atlantis. Now why can't we have nice things?
Your are 100% deadon....we deserve nice things :)
Including a hedged BTC payout thats an average of the exchanges....
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agreed, already had a few buyers tying the feedback blackmail trick
about time we got that fixed
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Well I have been messaging back an forth with vendor support on this very issue.......they shot me a link to this forum.
Here was my question.
Hello,
Can you comment on the other items I have concerns with? Ability of buyer to change feedback from 2-3 months prior to the original positing. Also why is there not a time frame to provide feedback once a order is finalized? Allowing a buyer the ability to come back 2 months after a purchase and provide what would be considered by many to be a new order....or at the very lease....a current order.....does not seem beneficial at all to me.......I mean here is what a scammer can do....buy a qp of weed ....finalize the order....sell it...smoke it....whatever....then when it's gone...2 months later.....post feedback just like my 4/5 and then have the seller message them...what was the problem....as there has been zero contact up till this point....the buyer can say....hey mister vendor...I will change my feedback to 5/5 if you give me 1/2 off my next order........and believe me that happens all the time......almost daily I read about this very thing happening in the vendor roundtable.
I do not see how allowing a buyer an unlimited time to review a product is in anyway beneficial to the transaction. Again, that promotes buyers trying to scam the vendor in the posting of feedback..
In this business as a vendor...buyers try and scam us everyday.....and we have to put in place measure's to deal with that. It sure would be helpful if the SR Vendor support would consider all these factors. It sure would cut down on the ability of buyers to scam a vendor......
I was told that if a buyer purchases something and finalizes....then waits 2 months to post a review....that review is treated as it happened that day and not the day the buyer finalized.....really I do not see how that provides any benefits to the transaction and all that will do is create incentive for scammers.
really hope someone is reading these posts.