Silk Road forums

Support => Technical support => Topic started by: jackie91 on September 19, 2013, 03:49 pm

Title: Categories not showing up under SHOP BY CATEGORY
Post by: jackie91 on September 19, 2013, 03:49 pm
I haven't been on for a few days and I removed the old browser bundle and installed a new one, followed instructions about what should be checked in the NO SCRIPT options and now the categories for shopping won't show up. There is a little tab under the box Shop By Category but clicking on it does nothing, hovering mouse over it does nothing, clicking on it does nothing. Any ideas?
Title: Re: Categories not showing up under SHOP BY CATEGORY
Post by: samesamebutdifferent on September 29, 2013, 10:13 am
I take it you got this figured out ok?
Title: Re: Categories not showing up under SHOP BY CATEGORY
Post by: jackie91 on September 29, 2013, 06:41 pm
Actually no. I haven't been on for awhile due to being sick. I still have the problem and I'm not sure what I can do to fix it. I think it's a result of configuring NoScript for maximum security b/c I didn't have the problem until I changed some of the options. I changed those options after reading a post in the Security section that detailed the settings to ensure max security. Actually I believe the post may have been from you, samesamebutdifferent, Can't be sure unless I go back and look but regardless I didn't have the problem before. I don't want to change any of those settings and create any vulnerabilities. It doesn't keep me from using the site but it does make it much more difficult to comparison shop or see any new vendors in a category. What I could do with a couple of clicks before now involves having to do searches and manually track products.

Any help would be greatly appreciated and thanks for checking back with me on this problem.
Title: Re: Categories not showing up under SHOP BY CATEGORY
Post by: samesamebutdifferent on September 30, 2013, 10:20 am
Hmm I'm not sure to be honest mate, I have my no script settings as they should be with java script off etc etc and I have never encountered the issue you speak of.

Can anyone else please comment on this issue? happened to anyone else??
Title: Re: Categories not showing up under SHOP BY CATEGORY
Post by: jackie91 on September 30, 2013, 08:38 pm
Here are my settings. I'm sure knowing this might make it easier to figure out.

Under EMBEDDINGS I have the following blocks checked:
Forbid Java
Forbid Adobe Flash
Forbid other plug-ins
Forbid <IFRAME>
Forbid <FRAME>
Forbid WebGL

ClearClick Protection on pages
Trusted checked
Untrusted checked
Title: Re: Categories not showing up under SHOP BY CATEGORY
Post by: Libertas on October 01, 2013, 09:55 am
Please see the following section of the SR Wiki:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Are_some_listings_missing.3F

Quote
Some listings are filtered out based on your location settings. Make sure your location is set correctly on your settings page, and that you have "Domestic Only" unchecked on your category view (unless you only want to see items that ship from your location).

If there are no products that ship domestically within your country no category for those products will appear.

Libertas
Title: Re: Categories not showing up under SHOP BY CATEGORY
Post by: jackie91 on October 01, 2013, 09:18 pm
Thanks Libertas. I'm not missing some categories, I am missing all of them, the column that they normally appear in isn't even showing. I have the header "Shop by Category" but underneath that is nothing, just blank white space. All other features and functions working normally. I haven't changed any of my SR settings since I got here. This started after I updated my browser bundle and maximized the security of my NoScript settings, about a month or so ago.  I have current versions of everything. I suppose I could download and reinstall the browser bundle and see what happens. I'll give that a try. I appreciate you guys trying to help out with this.
Title: Re: Categories not showing up under SHOP BY CATEGORY
Post by: Libertas on October 01, 2013, 10:39 pm
Thanks Libertas. I'm not missing some categories, I am missing all of them, the column that they normally appear in isn't even showing. I have the header "Shop by Category" but underneath that is nothing, just blank white space. All other features and functions working normally. I haven't changed any of my SR settings since I got here. This started after I updated my browser bundle and maximized the security of my NoScript settings, about a month or so ago.  I have current versions of everything. I suppose I could download and reinstall the browser bundle and see what happens. I'll give that a try. I appreciate you guys trying to help out with this.

Ensure that you install the latest update to the Tor Browser Bundle into a fresh folder (i.e. not over a previous install). Installing over a previous installation can occasionally wreak havoc with how TorBrowser handles various items.

Libertas