Silk Road forums

Support => Customer support => Topic started by: thasno0py on September 11, 2013, 08:36 pm

Title: Support last seen 15 days ago?
Post by: thasno0py on September 11, 2013, 08:36 pm
On SR it says the support team was online 15 days ago is that true or am i sending my requests to the wrong place.. im clicking support on the bottom and they have resolved an issue like mine a month ago within hours.
Title: Re: Support last seen 15 days ago?
Post by: cascas on September 11, 2013, 08:38 pm
^ this... wtf is going on
Title: Re: Support last seen 15 days ago?
Post by: thasno0py on September 11, 2013, 08:40 pm
di the same happen to you?
Title: Re: Support last seen 15 days ago?
Post by: samesamebutdifferent on September 11, 2013, 08:41 pm
Not sure what that's all about, they are working every day.
Title: Re: Support last seen 15 days ago?
Post by: Mydriasis834 on September 24, 2013, 02:30 pm
I am sorry to bring back up such an old thread, but I am seeing the same thing. Says S R Support last seen 27days ago.. Is this just something to disregard, did they get my message anyways? Curious if you got any wiser on this issue..
Title: Re: Support last seen 15 days ago?
Post by: Libertas on September 24, 2013, 02:36 pm
We do not need to log in to the SR Support account to read and respond to messages; rest assured we are online and answering every day. :)

Libertas
Title: Re: Support last seen 15 days ago?
Post by: Mydriasis834 on September 24, 2013, 02:49 pm
Thank you! I figured, just wanted to make sure..
Title: Re: Support last seen 15 days ago?
Post by: Moon Fried on September 24, 2013, 04:04 pm
Yeah, when I saw that a couple weeks ago it made me a bit nervous because of some BTC delay that occurred, but then they messaged me later that day without that timer resetting.
Title: Re: Support last seen 15 days ago?
Post by: samesamebutdifferent on September 25, 2013, 09:33 am
locked as resolved.