Silk Road forums

Support => Customer support => Topic started by: dirkpitt on September 01, 2013, 06:37 pm

Title: my account shows 0.00-I did not withdrawl
Post by: dirkpitt on September 01, 2013, 06:37 pm
My account shows a with drawl of 2.12 which I didn't do.
What do I do now?
Title: Re: my account shows 0.00-I did not withdrawl
Post by: dirtybiscuitzz718 on September 01, 2013, 07:01 pm
You where probably phished. You have to contact SR support and get a PW reset. Unfortunately, your coin is gone for ever. Sorry dude.
Title: Re: my account shows 0.00-I did not withdrawl
Post by: dirkpitt on September 01, 2013, 07:13 pm
What do you mean phished?
How could that happen?

I don't want to hear coins are gone
What the fuck???
Title: Re: my account shows 0.00-I did not withdrawl
Post by: Libertas on September 01, 2013, 07:34 pm
What do you mean phished?
How could that happen?

I don't want to hear coins are gone
What the fuck???

If the funds are gone and they were not withdrawn by you, your account was compromised and your bitcoins were stolen, most likely as a result of entering the login credentials you use for Silk Road on another site, or using an incorrect Silk Road URL. As the Bitcoin protocol is irreversible by design, we are unable to recover your coins.

You should change your password and PIN immediately (you can do this on the 'Settings' page). They should both be changed to something unique and complex that you have never used before, neither on Silk Road nor any other site.

Please ensure that you either memorize or bookmark the real address: [silkroadvb5piz3r.onion] and do not enter your Silk Road login credentials at ANY other URL (including other marketplaces - use a different password and PIN for those.)

You should also regularly check your system for keyloggers, dataloggers and rootkits, and ensure that you always use a unique username and complex password that you do not / have not used anywhere else, especially on another marketplace.

Libertas
Title: Re: my account shows 0.00-I did not withdrawl
Post by: SmokyCoky on September 01, 2013, 08:02 pm
What do you mean phished?
How could that happen?

I don't want to hear coins are gone
What the fuck???


Do you have your password for Silkroad also on other sides use???

Title: Re: my account shows 0.00-I did not withdrawl
Post by: dirkpitt on September 01, 2013, 08:35 pm
 >:( >:(
Well I guess I was robbed. I don't understand how?
No same passwords, etc.

I would not feel comfortable on SR again  :(

Thanks for your input
Title: Re: my account shows 0.00-I did not withdrawl
Post by: Libertas on September 01, 2013, 09:10 pm
>:( >:(
Well I guess I was robbed. I don't understand how?
No same passwords, etc.

I would not feel comfortable on SR again  :(

Thanks for your input

Did you first find Silk Road on a clearnet "wordpress.com"website by any chance? It would seem that a number of people that used that phishing URL over the past few months have only recently had their accounts compromised.

Libertas
Title: Re: my account shows 0.00-I did not withdrawl
Post by: samesamebutdifferent on September 01, 2013, 11:32 pm
Warnings re phishing scams is also posted here:

http://dkn255hz262ypmii.onion/index.php?topic=130446.0
Title: Re: my account shows 0.00-I did not withdrawl
Post by: ChemCat on September 01, 2013, 11:44 pm
If i may...let me Clarify one thing...When Libertas said " unique and complex "  concerning your Password and Pin..

Please.... Remember this.... Passwords and Pins should ALWAYS  be a Combination of Letters..Numbers & Symbols

No more ..No Less....  If you're to ensure that your coins are safe..then Please...implement this technique..

;)


Peace & Hugs,

ChemCat


            O0
Title: Re: my account shows 0.00-I did not withdrawl
Post by: passiv on September 05, 2013, 07:05 am
Same thing has just happened to me, i have no idea how seeing as ive had the same SR URL for the past year and never had trouble. Good bye 600$ :(