Silk Road forums

Support => Customer support => Topic started by: Trappy on August 14, 2013, 07:12 am

Title: SR Quality Control, its real, right?
Post by: Trappy on August 14, 2013, 07:12 am
I'm looking for a quick double check. Vendor support was not suddenly hijacked, right? SR Quality Control is an account owned by the silk road? I feel silly asking this, but I like confirmations from those in positions of authority.

Thank you.
Title: Re: SR Quality Control, its real, right?
Post by: Hitch on August 14, 2013, 07:56 am

   SR quality control? Sounds dodge. Wait for SSBD, but sounds like another scammer.
Title: Re: SR Quality Control, its real, right?
Post by: cirrus on August 14, 2013, 11:44 am
I'm looking for a quick double check. Vendor support was not suddenly hijacked, right? SR Quality Control is an account owned by the silk road? I feel silly asking this, but I like confirmations from those in positions of authority.

Thank you.
Stand corrected
Title: Re: SR Quality Control, its real, right?
Post by: Libertas on August 14, 2013, 12:52 pm
'SR Quality Control' on the main site is run by us, yes. It is another facet of the site, but if you need to get in touch with us directly, 'Vendor Support' is still the account to PM.

Libertas
Title: Re: SR Quality Control, its real, right?
Post by: Hitch on August 14, 2013, 01:28 pm

   Oh, sorry :) Just sounded like another of those scammer masquerading as admin dodgies.
Title: Re: SR Quality Control, its real, right?
Post by: Libertas on August 14, 2013, 01:45 pm

   Oh, sorry :) Just sounded like another of those scammer masquerading as admin dodgies.

Always better safe than sorry! :)

Libertas
Title: Re: SR Quality Control, its real, right?
Post by: Trappy on August 15, 2013, 12:05 am
'SR Quality Control' on the main site is run by us, yes. It is another facet of the site, but if you need to get in touch with us directly, 'Vendor Support' is still the account to PM.

Libertas

Thank you! I was worried briefly that Vendor Support was compromised and sending out false messages for the purpose of extorting money from vendors.

Now I realize it is fully functional and able to extort owed money from vendors.
Title: Re: SR Quality Control, its real, right?
Post by: Libertas on August 15, 2013, 12:56 am
'SR Quality Control' on the main site is run by us, yes. It is another facet of the site, but if you need to get in touch with us directly, 'Vendor Support' is still the account to PM.

Libertas

Thank you! I was worried briefly that Vendor Support was compromised and sending out false messages for the purpose of extorting money from vendors.

Now I realize it is fully functional and able to extort owed money from vendors.

Your claim of 'extortion' is quite ridiculous. Vendors are not permitted to engage in OOE deals, and they agree not to engage in such deals when signing up to become a vendor. If they feel that they don't need to pay commissions that's fine - they don't have to open a vendor account on Silk Road if they don't wish to pay commission. If they wish to vend to a global customer base with Silk Road's reach without fees they are free to set up their own marketplace and grow it to the size of Silk Road with security of its members as the number one priority. Doing that without charging a commission will prove impossible. Commissions are a necessity in order to reinvest in Silk Road and ensure that vendors are actually able to sell their products safely in the first place, and equally, that buyers are able to buy the products that a vendor is offering.

If and when we catch a vendor sticking their middle finger up at Silk Road by screwing us out of the commission that they agreed to pay when signifying their agreement with the Seller Contract, there are consequences for that.

Libertas
Title: Re: SR Quality Control, its real, right?
Post by: Trappy on August 15, 2013, 01:43 am
'SR Quality Control' on the main site is run by us, yes. It is another facet of the site, but if you need to get in touch with us directly, 'Vendor Support' is still the account to PM.

Libertas

Thank you! I was worried briefly that Vendor Support was compromised and sending out false messages for the purpose of extorting money from vendors.

Now I realize it is fully functional and able to extort owed money from vendors.

Your claim of 'extortion' is quite ridiculous. Vendors are not permitted to engage in OOE deals, and they agree not to engage in such deals when signing up to become a vendor. If they feel that they don't need to pay commissions that's fine - they don't have to open a vendor account on Silk Road if they don't wish to pay commission. If they wish to vend to a global customer base with Silk Road's reach without fees they are free to set up their own marketplace and grow it to the size of Silk Road with security of its members as the number one priority. Doing that without charging a commission will prove impossible. Commissions are a necessity in order to reinvest in Silk Road and ensure that vendors are actually able to sell their products safely in the first place, and equally, that buyers are able to buy the products that a vendor is offering.

If and when we catch a vendor sticking their middle finger up at Silk Road by screwing us out of the commission that they agreed to pay when signifying their agreement with the Seller Contract, there are consequences for that.

Libertas

I apologize for the play on words. I did not mean to intend "extortion" as a forced negative. My vocabulary does not know of a word to use for the involuntary (despite the obvious benefit) transfer of money.

Actually, from another perspective, because it is entirely a voluntary transfer of money, the word choice was never useful to begin with; I'm an idiot who likes big words and cannot always utilize them to my intended meaning.
Title: Re: SR Quality Control, its real, right?
Post by: ProudCannabian on August 15, 2013, 06:13 pm
There are some text-based bugs that have been exploited here and there to make similar looking names.
Basically, if anyone messages you asking you to send them money, or click on an external link, consider it suspect - SR won't ask you to do those things.