Silk Road forums

Support => Customer support => Topic started by: substyle on August 09, 2013, 04:40 pm

Title: BTC sent from Coinbase getting sent back
Post by: substyle on August 09, 2013, 04:40 pm
I have made 7 transfers already from coinbase to my SR account, all worked perfectly.

Beginning yesterday I am no longer able to transfer BTC to my SR account. Coinbase settings have not changed. Bitcoin address on SR has not changed. For the first time ever yesterday my transfer stayed as "Pending" all day long, before the BTCs were returned to coinbase last night. Today I tried to transfer the BTC again thinking it was just a fluke, it has been locked as "Pending" for over 3 hours now which is longer than any previous successful transfer I have done before. I know now that it probably wasn't a fluke yesterday and something is preventing me from transferring the coins. Any idea what I can do to fix this?
Title: Re: BTC sent from Coinbase getting sent back
Post by: BillWithers on August 09, 2013, 05:14 pm
Not sure, but interested in knowing the resolution as well.
Title: Re: BTC sent from Coinbase getting sent back
Post by: paxpax on August 09, 2013, 05:20 pm
Coinbase likely identified the hash as belonging to SR and is refusing to send coins out. You should be questioning CB customer service on the issue. Otherwise, send to another wallet and then send to SR.
Title: Re: BTC sent from Coinbase getting sent back
Post by: Kenny457 on August 09, 2013, 08:46 pm
Coinbase delay, me too!  I have had 2 successful transfers to SR in weeks past.  I've been pending for 5 hours now.  Also, didn't receive texted pin for first time so can't log in completely now.  Ruh-roh.
Title: Re: BTC sent from Coinbase getting sent back
Post by: Goldteethguy69 on August 12, 2013, 06:04 pm
what ended up happening with this?
Title: Re: BTC sent from Coinbase getting sent back
Post by: Libertas on August 12, 2013, 06:14 pm
For any of you experiencing deposit issues, please see the following section of the SR Wiki:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Why_isn.27t_my_deposit_showing_up_in_my_account.3F

Libertas
Title: Re: BTC sent from Coinbase getting sent back
Post by: MoneyPakJack on August 12, 2013, 06:27 pm
This happened to me the other day. Then i tried again the next day and they went through in an hour. I have no idea what it  was about.
Title: Re: BTC sent from Coinbase getting sent back
Post by: substyle on August 13, 2013, 09:41 pm
FYI I was able to correct the problem by waiting for the funds to return to coinbase (for the second time), requesting a new SR wallet address, and running the transaction again from coinbase.