Silk Road forums

Support => Technical support => Topic started by: jennifers on July 10, 2013, 09:04 pm

Title: Password not working for my account- reset?
Post by: jennifers on July 10, 2013, 09:04 pm
Not sure what's up- I use secure connections, no one knows my business IRL, I've never put my pin in a phishing site.

I have plenty of information to verify that i own the account, including my PGP key (and my pin but im not sharing that with anyone but DPR). There is zero information in my vendors account that could be linked to my actual identity.

Can I get a password reset and sent to me using PGP, please and to my tormail address?

Thanks, tech support. This is weird and I want to get it cleared up ASAP.
Title: Re: Password not working for my account- reset?
Post by: jackofspades on July 10, 2013, 09:21 pm
Same problem (buyer account) i created a new account, opened a support ticket with DPR and DPR asked me for some info to verify.

No idea how this couldve happened but it does make me nervous especially because it was not just me that this happened to.
Title: Re: Password not working for my account- reset?
Post by: samesamebutdifferent on July 11, 2013, 01:24 am
You cannot get assistance for this via the forums, please contact SR support via the market site and request a pass phrase reset, full instructions are in the SR wiki.

Title: Re: Password not working for my account- reset?
Post by: jennifers on July 11, 2013, 09:07 pm
Word. SR support hooked me up lightening fast. I was using the password I use for my buyer accounts. I'll never talk shit about them again. :)

xoxox
~jennifers~
Title: Re: Password not working for my account- reset?
Post by: samesamebutdifferent on July 12, 2013, 06:15 am
Glad to hear it, things are running super fast over there these days.
Title: Re: Password not working for my account- reset?
Post by: magicfalcon on July 15, 2013, 12:25 pm
   Please help.

My vendor account just logged me out and now It wont allow me to log back in. Iv'e got $700+ on there plus over $4700 in escrow. I'm a bit scared really as I know my login details I used are correct. I use them 20 times a day. Please help me.

My Vendor Account I am locked out of is names MagicFalcon.

Now I'm viewing the account through my buyers account and people have been putting feedback as FE as requested. I think Ive been HACKED

Please Help ASAP

Has anyone seen this before????????
Title: Re: Password not working for my account- reset?
Post by: Libertas on July 16, 2013, 03:30 am
Thread locked as resolved.

Libertas