Silk Road forums

Support => Customer support => Topic started by: bruce lee on July 05, 2013, 09:59 pm

Title: Full refund not received after Vendor screwup
Post by: bruce lee on July 05, 2013, 09:59 pm

I placed an order on 7/3 and about an hour later the vendor cancels it saying he advertised the wrong pill...order was 2.17 but I only got back 2.08 refund so it seems the shipping was not refunded.  IS this normal?  I can see how hedging can make a difference when it comes to the vendor getting paid, but in this case it was his mistake and I got LESS money back!

Title: Re: Full refund not received after Vendor screwup
Post by: Libertas on July 05, 2013, 11:55 pm

Please see the following section of the SR Wiki:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Why_is_my_refund_less.2Fmore_than_I_paid.3F

Thread locked as resolved.

Libertas