Silk Road forums
Support => Technical support => Topic started by: MissNatural on July 03, 2013, 09:19 pm
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Every time I try I get "Sorry, an error was encountered.
We could not process your request."
How do I fix this? The picture I am attempting to upload is a High-Res(2848x1602) 10megabyte JPEG.
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Every time I try I get "Sorry, an error was encountered.
We could not process your request."
How do I fix this? The picture I am attempting to upload is a High-Res(2848x1602) 10megabyte JPEG.
Reduce the image size to 400px × 300px and it should upload just fine.
Libertas
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FYI - Libertas, 400 pixels x 300 pixels is way too big. MissNatural, a still avatar (JPEG) should work fine at 60 x 60 pixels. If it doesn't fit (sometimes the file size itself may be too big), gradually reduce the size of the image down, two pixels at a time, until it successfully uploads. You can use GIMP2 (just Google it), an excellent freeware image editor to adjust the size of your image. There are tutorials available online which demonstrate how this is done. If you get stuck, you can send me the image via Tor Mail - wadozo@tormail.org - and I can do it for you. :)
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FYI - Libertas, 400 pixels x 300 pixels is way too big. MissNatural, a still avatar (JPEG) should work fine at 60 x 60 pixels. If it doesn't fit (sometimes the file size itself may be too big), gradually reduce the size of the image down, two pixels at a time, until it successfully uploads. You can use GIMP2 (just Google it), an excellent freeware image editor to adjust the size of your image. There are tutorials available online which demonstrate how this is done. If you get stuck, you can send me the image via Tor Mail - wadozo@tormail.org - and I can do it for you. :)
You're completely right Wadozo; I mistakenly presumed the poster was talking about uploading pictures to a listing - not paying enough attention to sig. information! Thanks for clarifying! :)
Libertas
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Not a problem. :)
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FYI - Libertas, 400 pixels x 300 pixels is way too big. MissNatural, a still avatar (JPEG) should work fine at 60 x 60 pixels. If it doesn't fit (sometimes the file size itself may be too big), gradually reduce the size of the image down, two pixels at a time, until it successfully uploads. You can use GIMP2 (just Google it), an excellent freeware image editor to adjust the size of your image. There are tutorials available online which demonstrate how this is done. If you get stuck, you can send me the image via Tor Mail - wadozo@tormail.org - and I can do it for you. :)
You're completely right Wadozo; I mistakenly presumed the poster was talking about uploading pictures to a listing - not paying enough attention to sig. information! Thanks for clarifying! :)
Libertas
I most definitely was talking about uploading to a [vendor] listing :)
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FYI - Libertas, 400 pixels x 300 pixels is way too big. MissNatural, a still avatar (JPEG) should work fine at 60 x 60 pixels. If it doesn't fit (sometimes the file size itself may be too big), gradually reduce the size of the image down, two pixels at a time, until it successfully uploads. You can use GIMP2 (just Google it), an excellent freeware image editor to adjust the size of your image. There are tutorials available online which demonstrate how this is done. If you get stuck, you can send me the image via Tor Mail - wadozo@tormail.org - and I can do it for you. :)
You're completely right Wadozo; I mistakenly presumed the poster was talking about uploading pictures to a listing - not paying enough attention to sig. information! Thanks for clarifying! :)
Libertas
I most definitely was talking about uploading to a [vendor] listing :)
Ah okay. :) In that case all bases have been covered for others looking at this thread wondering how to upload pictures to listings and upload pictures for avatars! :)
Libertas
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FYI - Libertas, 400 pixels x 300 pixels is way too big. MissNatural, a still avatar (JPEG) should work fine at 60 x 60 pixels. If it doesn't fit (sometimes the file size itself may be too big), gradually reduce the size of the image down, two pixels at a time, until it successfully uploads. You can use GIMP2 (just Google it), an excellent freeware image editor to adjust the size of your image. There are tutorials available online which demonstrate how this is done. If you get stuck, you can send me the image via Tor Mail - wadozo@tormail.org - and I can do it for you. :)
You're completely right Wadozo; I mistakenly presumed the poster was talking about uploading pictures to a listing - not paying enough attention to sig. information! Thanks for clarifying! :)
Libertas
I most definitely was talking about uploading to a [vendor] listing :)
Whoops. :P Sorry MissNatural and Libertas. Seems as though you were completely right Libertas. :-[ I apologize. :D
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Thread locked as resolved.
Libertas