Silk Road forums

Support => Customer support => Topic started by: abdinlove on July 03, 2013, 01:31 am

Title: Can't login - read faq, what are my options?
Post by: abdinlove on July 03, 2013, 01:31 am
Haven't been around in a few months - and I can't seem to login. I don't know the last address I deposited bitcoins to as per the faq for forgetten passphrase... My account had close to no btc, but it would be a shame to lose my statistics and reputation.

I was wondering what my options were for account recovery?
Title: Re: Can't login - read faq, what are my options?
Post by: samesamebutdifferent on July 03, 2013, 02:38 am
If it has been 3 months or longer without there being any activity on the account and there was a zero BTC balance then the account may have been purged along with all the transaction history and comms. Either way the admins will be unable to reset the pass phrase for you unless you can prove yourself as the rightful owner so assuming the account is still there but all the trans/comms history is gone you will need to provide a BTC address used to fund the account as that will be the only way of verifying you.
Title: Re: Can't login - read faq, what are my options?
Post by: Libertas on July 06, 2013, 12:11 am
Thread locked as resolved.

Libertas