Silk Road forums
Support => Bug reports => Topic started by: missbliss on June 06, 2013, 10:09 pm
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hi hi
i was under the impression from the seller's guide in the wiki that the 3 auto withdraw transactions would happen relatively close to one another in time..
i double checked all 3 BTC addresses listed are correct in my vendor settings page; no typos. but it's been a few hours since an order finalized and only one of the addresses received partial payment (which happened promptly when it got finalized).. the other two dont show the expected unconfirmed transactions either.. neither does the "backup" address.. the balance from that sale is sitting in my SR wallet as available...
shouldnt it have been swept to the auto withdraw by now? am i being too impatient?
is this normal?
thanks for your help..
-mb
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hi hi
i was under the impression from the seller's guide in the wiki that the 3 auto withdraw transactions would happen relatively close to one another in time..
i double checked all 3 BTC addresses listed are correct in my vendor settings page; no typos. but it's been a few hours since an order finalized and only one of the addresses received partial payment (which happened promptly when it got finalized).. the other two dont show the expected unconfirmed transactions either.. neither does the "backup" address.. the balance from that sale is sitting in my SR wallet as available...
shouldnt it have been swept to the auto withdraw by now? am i being too impatient?
is this normal?
thanks for your help..
-mb
Hi missbliss,
Was the amount withdrawn a round number by any chance? (1.00 BTC, 2.00 BTC etc.)
Libertas
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yes in fact it was - which i thought to be a bit odd..
what does this mean?
-mb
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yes in fact it was - which i thought to be a bit odd..
what does this mean?
-mb
Whilst I don't know for sure how the auto-withdraw system works, I recall another vendor bringing this up in the past and we concluded that there must be a minimum amount set before the system initiates auto-withdraw.
Libertas
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yes in fact it was - which i thought to be a bit odd..
what does this mean?
-mb
Whilst I don't know for sure how the auto-withdraw system works, I recall another vendor bringing this up in the past and we concluded that there must be a minimum amount set before the system initiates auto-withdraw.
Libertas
hmm odd i dont think it's a minimum thing -- without getting into specifics, this final amount should be more than that one auto withdraw amount times 3.. it's not like the sale was only 1.01 BTC or anything.. fair bit more than that..
gonna hit up vendor support..
-mb
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hmm odd i dont think it's a minimum thing -- without getting into specifics, this final amount should be more than that one auto withdraw amount times 3.. it's not like the sale was only 1.01 BTC or anything.. fair bit more than that..
gonna hit up vendor support..
-mb
'Hmm' indeed! Vendor Support is probably the best idea! Please let us know how you get on and the reason given for it! :)
Libertas
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just an update on this:
never got resolved.. vendor support took over a day to get back to me, and i didnt have time to wait for them to respond, so i moved the coins off SR manually.
if anyone figures out how/why auto withdraw sometimes breaks, i'd love to know...
-mb