Silk Road forums

Support => Bug reports => Topic started by: sweeede92 on June 06, 2013, 09:30 pm

Title: [SOLVED] Where are my coins??
Post by: sweeede92 on June 06, 2013, 09:30 pm
Hi, I am new to silkroad and am confused. I sent bitcoins from my wallet @ blockchain to the address provided to me by SR after clicking "click here to make a deposit". After approximately 30 mins i still do not see the coins in my SR account, however, they have been removed from my wallet and blockchain shows the transaction with "3 confirmations". What is going on? Do i just need to wait longer? I'm worried i just threw away money.
Title: Re: Where are my coins??
Post by: scout on June 06, 2013, 09:35 pm
It will take 1-2 hours for them to show up here, and will need at least 6 confirmations.  In short, yes, you just need to wait longer and you have not "just thrown away money" -- it will show up! :)
Title: Re: Where are my coins??
Post by: Libertas on June 06, 2013, 09:36 pm
Hi, I am new to silkroad and am confused. I sent bitcoins from my wallet @ blockchain to the address provided to me by SR after clicking "click here to make a deposit". After approximately 30 mins i still do not see the coins in my SR account, however, they have been removed from my wallet and blockchain shows the transaction with "3 confirmations". What is going on? Do i just need to wait longer? I'm worried i just threw away money.

Hi sweeede92,

Please read the SR Wiki in its entirety, specifically the F.A.Q. section; the following entry applies to your case:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Why_isn.27t_my_deposit_showing_up_in_my_account.3F

Quote
Why isn't my deposit showing up in my account?

It can take up to 6 hours for a deposit to be confirmed on the blockchain, processed, and credited to your Silk Road account. If your deposit still hasn't shown up, first check that it is showing up on the blockchain by searching for your deposit address on a site like blockchain.info. If your transfer doesn't appear here, then it was never sent and you need to find out why from the person or organization who initiated the transfer. If the transfer does appear, then there could be a problem on our end and you should contact us.

Libertas