Silk Road forums

Support => Customer support => Topic started by: AceOvArts on June 06, 2013, 01:30 pm

Title: [SOLVED] Can't login to my account.....phished and hacked !
Post by: AceOvArts on June 06, 2013, 01:30 pm
I updated to the new tor browser and logged into SR not realising I shouldn't put in my PIN number to log in (thought it was just new security until I read forum)
Now I can't login to my account that I had bitcoin in.
Can anyone help or have I lost my coin ?
Thanks
Title: Re: Can't login to my account.....phished and hacked !
Post by: Wadozo on June 06, 2013, 01:41 pm
I would say your coins are gone forever. :(  I'm a little confused though.  ???  Updating your Tor Browser is one thing but how did you enter a fake SR URL from that point? Where did you get it from? Having your PIN is what they need to transfer your coins. All you can do is message SR Support and detail what happened. You will need them to reset your password to access your account and then you can reset your PIN. You will need to verify that it was your account which is done by answering some security questions such as amount of BTC's that were in your account, details of your latest purchases, etc.
Title: Re: Can't login to my account.....phished and hacked !
Post by: Libertas on June 06, 2013, 04:50 pm
I updated to the new tor browser and logged into SR not realising I shouldn't put in my PIN number to log in (thought it was just new security until I read forum)
Now I can't login to my account that I had bitcoin in.
Can anyone help or have I lost my coin ?
Thanks

If you entered your PIN then your Bitcoin is almost certainly gone. To reset your passphrase, please follow the instructions laid out in the following entry on the Silk Road Wiki (and I would advise you read all the other SR Wiki pages while you're there); once you've done that, reset your PIN.

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I_forgot_my_passphrase.

Silk Road will NEVER ask you for your PIN, unless you're on the Cart page buying something. The only URL you should be visiting is:

silkroadvb5piz3r.onion

You need to memorise that, and a lot of people find splitting it up to be the easiest way of doing so:

silkroad
vb5
piz3r

Libertas
Title: Re: [SOLVED] Can't login to my account.....phished and hacked !
Post by: AceOvArts on June 06, 2013, 11:53 pm
Thanks for the replies guys.
I've done everything suggested but I don't hold much hope of recovery now.
@Wadozo let me tell you this was blind fucking stupidity on my
Part and I really should know better so if I lose the coin I have only myself to blame.
I stupidly found the URL on google and pasted it without thinking.
So let this be a lesson to others out there.

Thanks again

-AOA-
Title: Re: [SOLVED] Can't login to my account.....phished and hacked !
Post by: Wadozo on June 07, 2013, 11:09 am
Thanks for the replies guys.
I've done everything suggested but I don't hold much hope of recovery now.
@Wadozo let me tell you this was blind fucking stupidity on my
Part and I really should know better so if I lose the coin I have only myself to blame.
I stupidly found the URL on google and pasted it without thinking.
So let this be a lesson to others out there.

Thanks again

-AOA-

If your using an encrypted flash drive or HDD, just bookmark the correct SR URL for your future use. Your bookmarks can easily be exported as a json file and after updating your Tor Browser when required, you can simply import the json file containing your bookmarks into the TBB and away you go. 
Title: Re: [SOLVED] Can't login to my account.....phished and hacked !
Post by: samesamebutdifferent on June 07, 2013, 06:15 pm
The number of people who fall for this scam is staggering and as Libertas correctly pointed out as soon as you are phished your coins are withdrawn off SR.

As more people discover SR without reading the SR wiki or taking some some in the forums first the number of people getting scammed in this way will just continue to increase I am sad to say.

Title: Re: [SOLVED] Can't login to my account.....phished and hacked !
Post by: shopper1875 on June 07, 2013, 10:45 pm
Man that is so bad - I might have fallen for this, sometimes you just go onto autopilot which is human nature at times but I hope you have somehow forgotten your password.  Hope it was not too much.
Title: Re: [SOLVED] Can't login to my account.....phished and hacked !
Post by: samesamebutdifferent on June 08, 2013, 01:48 am
A very high percentage of people who get caught out are misdirected by the fake links in the hidden wiki so they are mostly first timers with no understanding of what they are doing, if they haven't found the correct SR URL they won't know about this place either.

Title: Re: [SOLVED] Can't login to my account.....phished and hacked !
Post by: AceOvArts on June 08, 2013, 06:51 am
EXCELLENT NEWS !!!
Ok so initially I had a small amount of coin in my account which was obviously automatically withdrawn. However I had completed a transaction which meant a further larger amount was deposited a few hours after the account was compromised.
I had my fingers crossed that the phishing site would only attempt to clear the wallet 1 time only.
The SR staff recovered my account for me and I logged back in this morning!!

I'm happy to say that this was the case and my coin was still there, I got away with it at a small price (I lost about 0.17 coin)
I count myself very lucky and have learned a valuable lesson, thanks again to the SR staff

-AOA-
Title: Re: [SOLVED] Can't login to my account.....phished and hacked !
Post by: samesamebutdifferent on June 08, 2013, 07:19 am
I'm very happy for you mate, that could as you well know have had a very different outcome, also excellent that the admins were so quick to return access to your account as the rightful owner.

Thread locked as resolved.