Silk Road forums

Support => Customer support => Topic started by: r0ckandr0ll on June 04, 2013, 05:57 am

Title: Possible duplicate username and no bit coins showing
Post by: r0ckandr0ll on June 04, 2013, 05:57 am
Morning -

I tried to setup an account last night and I thought it was successful however once created I transferred funds to my account, transaction here: http://blockchain.info/fb/1pc3q2

To the send address: 1NjBjh3Xp18JiHU4K1NLiRwewe7jGrCZ5q

However I wasn't able to log back in so I re-created the account same username but the send address had changed and there's no funds.

Username:r0ckandr0ll

I checked that I was using the URL: silkroadvb5piz3r.onion

Thanks
R
Title: Re: Possible duplicate username and no bit coins showing
Post by: Libertas on June 04, 2013, 06:19 am
Morning -

I tried to setup an account last night and I thought it was successful however once created I transferred funds to my account, transaction here: http://blockchain.info/fb/1pc3q2

To the send address: 1NjBjh3Xp18JiHU4K1NLiRwewe7jGrCZ5q

However I wasn't able to log back in so I re-created the account same username but the send address had changed and there's no funds.

Username:r0ckandr0ll

I checked that I was using the URL: silkroadvb5piz3r.onion

Thanks
R

Hi r0ckandr0ll,

It is not possible to create the same username on the Silk Road marketplace once it already exists. However, this situation does seem quite strange so I won't venture a guess as to what has occurred; we do not have access to the administrative sections of the main site from here so please message SR Support outlining the situation and they will look into it for you. You can contact them by clicking the 'support' link in the bottom right corner of any page on the main site.

Libertas