Silk Road forums

Support => Customer support => Topic started by: malikus on June 03, 2013, 01:46 pm

Title: [HELP] PIN NUMBER PROBLEM
Post by: malikus on June 03, 2013, 01:46 pm

HI i created my account before you introduce PIN number and now i`d like to make order ,  i have bit coins in my deposit but i cant use them because i don`t have a PIN number , how can I get this PIN ?

Title: Re: [HELP] PIN NUMBER PROBLEM
Post by: Libertas on June 03, 2013, 02:14 pm

Quote from: malikus on June 03, 2013, 01:46 pm

HI i created my account before you introduce PIN number and now i`d like to make order ,  i have bit coins in my deposit but i cant use them because i don`t have a PIN number , how can I get this PIN ?

Hi malikus,

There should be a link that you can click on your account / account settings page to set up a PIN if you created your account before we introduced PINs. If it is not there, please message SR Support (you can find them by clicking 'support' in the bottom right corner of any page on the main site) and let them know that you set up an account before we introduced PINs and you need to create one.

Libertas