Silk Road forums

Support => Customer support => Topic started by: j4mes11 on May 30, 2013, 01:10 pm

Title: Reset to old Password
Post by: j4mes11 on May 30, 2013, 01:10 pm
hey there i have following problem:

today at work i downloaded the tor bundle and surfed that hidden wiki links through... then logged into silkroad with my account j4mes11 to look for an order where i have to FE...
later on i want to look again and my login doesnt work anymore.... so im very sure that i got hacked cuz the computer at work have a very old java version installed :-/
(i know i'm stupid :(( )

is there a possibility to reset that password to the old one... the hacker cant do anything with the BTC cuz he dont know the PIN...

I have about 1,4x BTC on an order which will get canceled (i asked Sukey, where i ordererd) and about 0,71x on the account... Can we do something here please??

greets

e: okay, i saw there is a support ticket option on the main page, i've sent a ticket
thanks anyways
Title: Re: Reset to old Password
Post by: Libertas on May 30, 2013, 04:43 pm
Quote from: j4mes11 on May 30, 2013, 01:10 pm
hey there i have following problem:

today at work i downloaded the tor bundle and surfed that hidden wiki links through... then logged into silkroad with my account j4mes11 to look for an order where i have to FE...
later on i want to look again and my login doesnt work anymore.... so im very sure that i got hacked cuz the computer at work have a very old java version installed :-/
(i know i'm stupid :(( )

is there a possibility to reset that password to the old one... the hacker cant do anything with the BTC cuz he dont know the PIN...

I have about 1,4x BTC on an order which will get canceled (i asked Sukey, where i ordererd) and about 0,71x on the account... Can we do something here please??

greets

e: okay, i saw there is a support ticket option on the main page, i've sent a ticket
thanks anyways

Hi j4mes11,

Always ensure you're visiting the correct URL:

silkroadvb5piz3r.onion

I would highly recommend that you memorise that. If you entered your login details into a "login panel" at any other URL, and were asked for your PIN, your funds will have been withdrawn by whomever is in control of your account.

Please see the SR Wiki here:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Trust_and_phishing

Secondly, please read here to see what you need to do the following to reset your passphrase:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I_forgot_my_passphrase.

Libertas
Title: Re: Reset to old Password
Post by: scout on May 30, 2013, 06:14 pm
Just to add: the link on the Hidden Wiki is to a phishing site.  Like Libertas mentioned, it's best to memorize the url and it's easy when you split it into parts -

silkroad
vb5
piz3r