Silk Road forums

Support => Technical support => Topic started by: DivineMomentsTruth on May 28, 2013, 05:22 pm

Title: Account hacked, need help immediately please
Post by: DivineMomentsTruth on May 28, 2013, 05:22 pm
Hello, I was hacked and my password changed. My vendor account name is DivineMomentsTruth. It says I have logged in today, but I didn't.  If the password was changed today, then it was hacked. About two weeks ago someone on skype video chat had weird things happen. Taunted me, so I know she did it.  The girl I talked to on skype today tI need this account back, if your support team could help me I would be forever grateful. I was just about to launch big time, and now all of this happens. I have PM'd you on sr from one computer.

Please tell me what to do next.
Title: Re: Account hacked, need help immediately please
Post by: Libertas on May 28, 2013, 06:35 pm
Hello, I was hacked and my password changed. My vendor account name is DivineMomentsTruth. It says I have logged in today, but I didn't.  If the password was changed today, then it was hacked. About two weeks ago someone on skype video chat had weird things happen. Taunted me, so I know she did it.  The girl I talked to on skype today tI need this account back, if your support team could help me I would be forever grateful. I was just about to launch big time, and now all of this happens. I have PM'd you on sr from one computer.

Please tell me what to do next.

Unless you had an incredibly weak password and PIN (such as 123456789 etc.) then there is no way that your account was compromised by an attack or "hacked". The ONLY ways that your account could have been compromised is if you entered your login details (possibly including your PIN, which Silk Road will NEVER ask you for at login time) into a phishing site, or else allowed a keylogger / datalogger to be installed or downloaded onto your system.

Please make a new account and message Vendor Support letting them know in the title that your account has been phished, and providing any information necessary to restore access to your account.

Vendor Support:
http://silkroadvb5piz3r.onion/messages/send_message/8fe7b43324

Silk Road will NEVER ask you for your PIN, and the ONLY site that you should be entering your login details is silkroadvb5piz3r.onion
You need to memorise that!

There are a number of scam sites out there with "silkroad" in the URL that ask you for your PIN when you're logging in. The reason you can not log in to the site when you tried to is because the phishers have changed your passphrase to prevent you from having access to the account.

Every member is responsible for their own security; ensuring that you are visiting the correct Silk Road URL at all times and ensuring that there is no malware on your computer is basic, essential security practice.

Libertas
Title: Re: Account hacked, need help immediately please
Post by: Libertas on May 28, 2013, 09:03 pm
Hello, I was hacked and my password changed. My vendor account name is DivineMomentsTruth. It says I have logged in today, but I didn't.  If the password was changed today, then it was hacked. About two weeks ago someone on skype video chat had weird things happen. Taunted me, so I know she did it.  The girl I talked to on skype today tI need this account back, if your support team could help me I would be forever grateful. I was just about to launch big time, and now all of this happens. I have PM'd you on sr from one computer.

Please tell me what to do next.

Your account has been locked and your support ticket has been responded to.

Libertas