Silk Road forums
Support => Customer support => Topic started by: Hendrix99 on May 27, 2013, 04:51 pm
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Ok So Ive currently going through a resolution right now where I was sent some Bunk/Fake Product(First time this has ever happened) and going through this I have noticed a few things.
This Vendor has mostly good feedback on all other products, The product in question(crack) was a new listing a new product for this vendor, he has never sold this before.
While after mine shows and I try it and find out I cant even use it I go on to message vendor and check for other feedback on this product.
At this time there was only 2 other feedback 1 was "Just received but can't sample yet will update once I try it". and 1 more that said nothing at all but was a 3 out of 5. (I thought this was strange).
Anyways while trying to message vendor to work something out (He just strated ignoring me once I explained what was going on) This vendor Took down his listings and I noticed that the feedback dissapeared from his Vendor page as well!!
Now I had orded 2.25 grams so it was 2 seperate orders I had to put in resolution. The .25g order He never even responded so I got 100% right away and when I went to post feedback I gave a 1 out of 5 and wrote an apporpriate review. Of course because there is no listing This feedback is no where to be seen on the vendor page, and His score never budged.
So My question is If a Vendor wants to scam can He just set up a listing and just scam people on that listing and then after awhile remove listing and all the bad feedback vanishes?? and will His Score be inflated because of all the vanished negative feedback as well?
Im almost positive the first one is true for sure since Ive seen it twice with my own eyes.
Can anyone who knows answer this? I really think this loop hole needs to be looked into to.
Thanks alot
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I certainly hope the part about the feedback not being counted towards the score is not true.
I do know that other vendors keep up obsolete listings so that they do not lose the feedback, it never occured to me that they could take it down to hide feedback.
I don't understand why feedback would not remain once the listing is down.
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I know its not right but the bad feedback dissapears FOR SURE when listing is removed. It definately needs to be looked into and Im also very curious about it not being counted toward score because my review just vanished and did not affect his score at all!!
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Ok So Ive currently going through a resolution right now where I was sent some Bunk/Fake Product(First time this has ever happened) and going through this I have noticed a few things.
This Vendor has mostly good feedback on all other products, The product in question(crack) was a new listing a new product for this vendor, he has never sold this before.
While after mine shows and I try it and find out I cant even use it I go on to message vendor and check for other feedback on this product.
At this time there was only 2 other feedback 1 was "Just received but can't sample yet will update once I try it". and 1 more that said nothing at all but was a 3 out of 5. (I thought this was strange).
Anyways while trying to message vendor to work something out (He just strated ignoring me once I explained what was going on) This vendor Took down his listings and I noticed that the feedback dissapeared from his Vendor page as well!!
Now I had orded 2.25 grams so it was 2 seperate orders I had to put in resolution. The .25g order He never even responded so I got 100% right away and when I went to post feedback I gave a 1 out of 5 and wrote an apporpriate review. Of course because there is no listing This feedback is no where to be seen on the vendor page, and His score never budged.
So My question is If a Vendor wants to scam can He just set up a listing and just scam people on that listing and then after awhile remove listing and all the bad feedback vanishes?? and will His Score be inflated because of all the vanished negative feedback as well?
Im almost positive the first one is true for sure since Ive seen it twice with my own eyes.
Can anyone who knows answer this? I really think this loop hole needs to be looked into to.
Thanks alot
Feedback does not show for a listing that has been removed (as there is no need for the feedback due to that particular item no longer being available), however the scores (3/5, 1/5, 5/5 etc.) that are racked up under that listing do indeed contribute to the vendor's feedback score. Keep in mind that anything less than 5/5 is negative feedback, so anything less than 5/5 will negatively impact a vendor's overall feedback score.
How much your 1/5 will affect a vendor's score is calculated by taking a number of factors into consideration; these are:
How active a buyer is in rating other vendors (buyer activity weight)
The age of the rating
The price of the transaction
You can see the formula for how the buyer activity weight is calculated here:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Feedback_Score
Libertas
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Glad to know it counts towards the final score still, that is the most important thing.
Still would be nice to still see it under the vendor page feedback listing which shows the feedback for all listings.
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Glad to know it counts towards the final score still, that is the most important thing.
Still would be nice to still see it under the vendor page feedback listing which shows the feedback for all listings.
I agree, it would be good to have all feedback remain regardless of whether the listing is active or deleted. Perhaps consider starting a thread in the Feature Requests forum and see if others would be interested in lending their voices to it?
Libertas
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Well Just got home from work, Thanks for the Thorough answer as usual Libertas!! :-)
Glad to know it counts towards the final score still, that is the most important thing.
Still would be nice to still see it under the vendor page feedback listing which shows the feedback for all listings.
I agree, it would be good to have all feedback remain regardless of whether the listing is active or deleted. Perhaps consider starting a thread in the Feature Requests forum and see if others would be interested in lending their voices to it?
Libertas
Thanks for the suggestion, Ill have to do that!
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Well Just got home from work, Thanks for the Thorough answer as usual Libertas!! :-)
Glad to know it counts towards the final score still, that is the most important thing.
Still would be nice to still see it under the vendor page feedback listing which shows the feedback for all listings.
I agree, it would be good to have all feedback remain regardless of whether the listing is active or deleted. Perhaps consider starting a thread in the Feature Requests forum and see if others would be interested in lending their voices to it?
Libertas
Thanks for the suggestion, Ill have to do that!
You're very welcome, Hendrix99. :)
Libertas