Silk Road forums
Support => Customer support => Topic started by: Soros555 on May 24, 2013, 08:59 pm
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It has been almost 4 days ago when i made a transaction from my bitcoin wallet to the address provided in my account, but the deposit hasn't appeared still.
it was also asked from me to pay a fee for the transaction (as i read at some other posts that creates a delay)
according to my wallet the transaction has been done normally and a 600+ confirmations Status.
Is there anything to do to help?
I can provide any details required on pm
Thank you in advance
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It has been almost 4 days ago when i made a transaction from my bitcoin wallet to the address provided in my account, but the deposit hasn't appeared still.
it was also asked from me to pay a fee for the transaction (as i read at some other posts that creates a delay)
according to my wallet the transaction has been done normally and a 600+ confirmations Status.
Is there anything to do to help?
I can provide any details required on pm
Thank you in advance
Hi Soros555,
Why isn't my deposit showing up in my account?
It can take up to 6 hours for a deposit to be confirmed on the blockchain, processed, and credited to your Silk Road account. If your deposit still hasn't shown up, first check that it is showing up on the blockchain by searching for your deposit address on a site like blockchain.info. If your transfer doesn't appear here, then it was never sent and you need to find out why from the person or organization who initiated the transfer. If the transfer does appear, then there could be a problem on our end and you should contact us.
Feel free to PM the Silk Road deposit address that you sent your Bitcoin to and I'll see if I can figure out what's happened to it over on blockchain.info. If I can't, you'll have to message SR Support over on the main site about it.
EDIT: Thread locked as member has been directed to SR Support.
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