Silk Road forums

Discussion => Newbie discussion => Topic started by: swordfish420 on May 24, 2013, 01:59 am

Title: TROUBLE LOGGING IN
Post by: swordfish420 on May 24, 2013, 01:59 am
Anyone else having trouble logging in right now?
Title: Re: TROUBLE LOGGING IN
Post by: DumpManChronic on May 24, 2013, 02:07 am
mine works fine right now hmmm
Title: Re: TROUBLE LOGGING IN
Post by: swordfish420 on May 24, 2013, 02:25 am
it keeps telling me log in failed.. Does it do this sometimes?
Title: Re: TROUBLE LOGGING IN
Post by: AnthraxJeff on May 24, 2013, 02:30 am
Yeah its done it to me before a couple of months back, sites just busy I think so keep trying?
Title: Re: TROUBLE LOGGING IN
Post by: Libertas on May 24, 2013, 02:53 am
The site is currently working fine. Please make sure you are logging in at the correct URL:

silkroadvb5piz3r.onion

If you have been asked for your PIN then you have visited a phishing site - if this is the case, please log in to your account immediately and change both your passphrase and your PIN.

Instructions for doing this can be found in the SR Wiki:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions

Libertas
Title: Re: TROUBLE LOGGING IN
Post by: AnthraxJeff on May 24, 2013, 03:24 am
Does anyone else read Libertas' posts in the voice of James Earl Jones?
Title: Re: TROUBLE LOGGING IN
Post by: swordfish420 on May 24, 2013, 03:34 am
I am on the correct site and it will not let me log in..
I have tried probabily 50-100 times.
Title: Re: TROUBLE LOGGING IN
Post by: swordfish420 on May 24, 2013, 03:37 am
I am on the correct site and it will not let me log in..
I have tried probabily 50-100 times.

it keeps saying log in failed. and I have gotten a new identity from tor.
Title: Re: TROUBLE LOGGING IN
Post by: Libertas on May 24, 2013, 04:41 am
I am on the correct site and it will not let me log in..
I have tried probabily 50-100 times.

it keeps saying log in failed. and I have gotten a new identity from tor.

Please ensure that you have updated Tor to the latest release. Not doing so can cause login issues. If you have further trouble, please read the SR Wiki and contact SR Support:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I_forgot_my_passphrase.

Libertas
Title: Re: TROUBLE LOGGING IN
Post by: monalisa69 on May 24, 2013, 04:57 am
Anyone else having trouble logging in right now?

Here is another one.
Title: Re: TROUBLE LOGGING IN
Post by: swordfish420 on May 24, 2013, 04:58 am
I have the latest version of Tor and I made a new username real quick and it works.. I dont know what happened I know my passphrase.. is there something with the username? I just did my first transaction and i still had bitcoin...
Title: Re: TROUBLE LOGGING IN
Post by: Libertas on May 24, 2013, 05:10 am
I have the latest version of Tor and I made a new username real quick and it works.. I dont know what happened I know my passphrase.. is there something with the username? I just did my first transaction and i still had bitcoin...

Its possible that your account was phished if you have EVER entered your login details into any site other than silkroadvb5piz3r.onion

Please be aware that there is another .onion site with "silkroad" in the name, and that is a phishing site.

The only thing you can do is contact SR Support and have your passphrase reset; the instructions for doing so are in the link I provided in my previous post.

Libertas
Title: Re: TROUBLE LOGGING IN
Post by: swordfish420 on May 24, 2013, 05:13 am
how do i contact support?
Title: Re: TROUBLE LOGGING IN
Post by: Libertas on May 24, 2013, 05:20 am
how do i contact support?

You can reach them here:
http://silkroadvb5piz3r.onion/messages/send_message/104259

Don't forget to include the last address you deposited bitcoins to, along with any other information that can help us connect you to the account.

Libertas
Title: Re: TROUBLE LOGGING IN
Post by: swordfish420 on May 24, 2013, 05:33 am
Thanks for all the help!! Hopefully I can have my account back soon.


how do i contact support?

You can reach them here:
http://silkroadvb5piz3r.onion/messages/send_message/104259

Don't forget to include the last address you deposited bitcoins to, along with any other information that can help us connect you to the account.

Libertas
Title: Re: TROUBLE LOGGING IN
Post by: Libertas on May 24, 2013, 05:56 am
Thanks for all the help!! Hopefully I can have my account back soon.

You're very welcome! :)

Libertas
Title: Re: TROUBLE LOGGING IN
Post by: swordfish420 on May 24, 2013, 05:23 pm
I messaged Support Last night and havent heard anything back yet..
Title: Re: TROUBLE LOGGING IN
Post by: Libertas on May 24, 2013, 06:50 pm
I messaged Support Last night and havent heard anything back yet..

You may be waiting up to 48 hours for a response from SR Support. This can occasionally be longer - please see DPR's statement on this in the main forum here:

http://2lme42pvglcy575l.onion/index.php?topic=159668.0

(Please note that the link is different from the regular "http://dkn255hz262ypmii.onion" link as we are currently running on the backup URLs)

Libertas
Title: Re: TROUBLE LOGGING IN
Post by: swordfish420 on May 24, 2013, 09:03 pm
ahh ok.. I wasnt sure about the response time. Thank you again for all the help..
Title: Re: TROUBLE LOGGING IN
Post by: Libertas on May 24, 2013, 09:18 pm
ahh ok.. I wasnt sure about the response time. Thank you again for all the help..

No problem at all! :)

Libertas
Title: Re: TROUBLE LOGGING IN
Post by: monalisa69 on June 09, 2013, 03:31 am
Cool,

Only 2 more to go.

LOVELY