Silk Road forums
Support => Customer support => Topic started by: lookmomthedeepweb on May 23, 2013, 10:34 am
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Been a user for about 4 months. Impossible to have been phished I have the url saved on a notepad. What gives? I doubt support here can help, but its a shot given that the wait is like 3 days long.
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Support was surprisingly very prompt for me and responded in less than 24 hours and had my password reset (my acct was phished). Give it a shot.
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I`ve sent a message to SR Support 5 day ago, still no response...
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The only people who can help are SR Support ... so unfortunately, you will just need to wait until they respond because there isn't anything we can do from our end here on the forums.
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What do you mean by "My account won't work", lookmomthedeepweb? What isn't working?
Libertas
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What do you mean by "My account won't work", lookmomthedeepweb? What isn't working?
Libertas
Hey libertas,
I can't log on. I have tried many many many times thinking perhaps I had screwed up. I am very certain that the problem is not on my end. Any help would be very appreciated.
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What do you mean by "My account won't work", lookmomthedeepweb? What isn't working?
Libertas
Hey libertas,
I can't log on. I have tried many many many times thinking perhaps I had screwed up. I am very certain that the problem is not on my end. Any help would be very appreciated.
I know it's a silly question but are you sure you're entering the correct passphrase, and you're using CAPS and spaces (if any) in all the right places?
If you continue having problems, you may be experiencing problems with your passphrase; if that is the case, please see the SR Wiki here:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I_forgot_my_passphrase.
Sorry we can't be of more help here!
Libertas
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Any possible way to put a good word in, and get me moved to the front of the line? ;)
Kidding.
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Any possible way to put a good word in, and get me moved to the front of the line? ;)
Kidding.
Haha, no can do amigo, sorry!
Libertas
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Well they messaged me 8 hours ago asking for the last deposit address and I immediately replied back, however my message is still unread. :(
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Well they messaged me 8 hours ago asking for the last deposit address and I immediately replied back, however my message is still unread. :(
Your response message is added to the end of the queue, unfortunately, but the Support delay times are being cut right down and everything should be back to normal in a week or so.
Libertas
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I have the same problem on my vendor account, usdexchange. I cannot log in to either my forum or SR account.
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