Silk Road forums

Support => Customer support => Topic started by: bunnyburt on May 22, 2013, 04:15 pm

Title: Under weight order
Post by: bunnyburt on May 22, 2013, 04:15 pm

I order some weed and it arrived today. I order 2g's and only received 1.1g. I haven't released the funds just yet because i would like the 0.9 that's missing. I've e-mailed the seller so waiting for a reply. Just don't want the vendor to say I'm lying to get free weed or something. 

If the problem doesn't get sorted is this something you can take the resolution centre since i'm missing basically half my order ? If not the only option would be release the funds and leave bad feedback stating the problems (Which i don't really want to do, would like to resolve the issue)

Waiting for reply from vendor but just wanted to ask in here to see what is the best way to solve this order problem.

Cheers
BB

Title: Re: Under weight order
Post by: Libertas on May 22, 2013, 05:36 pm

Quote from: bunnyburt on May 22, 2013, 04:15 pm

I order some weed and it arrived today. I order 2g's and only received 1.1g. I haven't released the funds just yet because i would like the 0.9 that's missing. I've e-mailed the seller so waiting for a reply. Just don't want the vendor to say I'm lying to get free weed or something. 

If the problem doesn't get sorted is this something you can take the resolution centre since i'm missing basically half my order ? If not the only option would be release the funds and leave bad feedback stating the problems (Which i don't really want to do, would like to resolve the issue)

Waiting for reply from vendor but just wanted to ask in here to see what is the best way to solve this order problem.

Cheers
BB

Hi bunnyburt,

If an order does not arrive or is not what expected, you should take the order to the resolution center immediately upon receipt of it.

Please see the SR Wiki entry here:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#My_order_hasn.27t_arrived_or_it.27s_not_what_I_expected.

As you've already messaged the vendor about it perhaps you should wait to hear their response on it, but for any future issues like this, please take it to the resolution center immediately.

EDIT: Thread locked as resolved.

Libertas