Silk Road forums
Discussion => Silk Road discussion => Topic started by: PushCake on May 22, 2013, 04:02 am
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earlier i was browsing my best sellers feedbacks just for fun.
ive noticed someone bought a 28g and dropped a 4/5 because he claimed he received a 27.7g,
ending up missing 0.3g.
to be honest reading that 4/5 feedback enraged me, i dont think vendors who work hard for their stats deserve a bad feedback for this type of mistake (the vendor had 100% positive feedback in over 300 transactions before this one). Im sure it could have been easily avoided with some communication, anyways let me know your Thought about this.
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0.3 isn't worth crying over when buying an oz. Now if it was 0.3 short on a 1.0 then ok, but this guy needs to grow up.
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yeah that is kinda bullshit
for 300mg in a 30g bag lmao
honestly i wouldn't even bring that up.
most people weighing ounces and up use a .1 scale. if i'm +/- a couple hundred milligrams i'm not to concerned about it
these cheap digis fluctuate so much from person to person, brand to brand. they need to be calibrated properly and they have margins of errors.
if it bothered me i would have talked to my source. most guys will make it up next bag.
letting the small shit slide here and there makes a better working relationship and in the long run you usually end up getting more.
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The silly thing here is that the rating system is so flawed that a 4/5 score is considered bad. There's 5 possibilities, with 4 of them being bad and 1 being good, and everybody just gives 5/5 all the time even when it should really be 4/5 or even 3/5.
When ordering 28g and receiving 27.7 you didn't actually get 100% of what you paid for, so you are not 100% satisfied. Granted it's not that much, but still. If the vendors scale isn't accurate enough, it's on him.
But yeah because 5/5 ratings are so important, the buyer could have let the vendor know before he gave the 4/5, and give him a chance to make it up.
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earlier i was browsing my best sellers feedbacks just for fun.
ive noticed someone bought a 28g and dropped a 4/5 because he claimed he received a 27.7g,
ending up missing 0.3g.
to be honest reading that 4/5 feedback enraged me, i dont think vendors who work hard for their stats deserve a bad feedback for this type of mistake (the vendor had 100% positive feedback in over 300 transactions before this one). Im sure it could have been easily avoided with some communication, anyways let me know your Thought about this.
It happens all the time. It sucks. People leave 4/5 because it took 4 days to arrive, when they wanted it in 1 day. Or they ordered and forgot to put the address in the address box. They don't log in for 3 days and get angry because it hasn't even been sent. Then when they give you the address, they expect it to be posted instantly and they treat you as though it's the vendors fault.
And then you get the people who threaten to leave 1/5 if you don't give them a reship, because it "never arrived.". They are the worst. You just have to accept the 1/5.
I know I work very hard to try and keep everyone happy, but it's impossible. And I refuse to give in to scammers and refund them. I'd rather take the 1/5 than refund a scammer. Unless you give everyone and every scammer exactly what they want, every vendor is going to get some 4/5's or lower feedback.
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Also, if there is a problem, the buyer should ALWAYS contact the vendor before leaving anything other than 1/5. Most of the time these things can be sorted out with communication.
But to be honest, I wouldn't want to be giving a partial refund or a refund to someone who had already finalised and not left 5/5.
Also make sure your scales are calibrated and have been checked before claiming a product is underweight.
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When ordering 28g and receiving 27.7 you didn't actually get 100% of what you paid for, so you are not 100% satisfied. Granted it's not that much, but still. If the vendors scale isn't accurate enough, it's on him.
What if the client scale isn't accurate enough, i mean it's the first time it happened to him (if vendor fault).
Bunch of happy customers got slight overweight, it's all over his feedback pages.
I agree with the previous replies, some people need to grow up and/or calibrate their stuff.
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I was angry too last week because a buyer did give 1/5 to a vendor because the product was not good (in the opinion of the buyer). Now, since I knew perfectly the product of that vendor, I knew without a doubt that the mistake was on the buyer and for this I even started a topic. IMO some buyers take the feedback system too lightly and without the responsibility needed.
Feedback is very important for buyers and the only thing we have to understand the validity of a vendor, and while I agree that the system we have now could be improved, it is what we have atm and so we must work with it in the best way possible. Since giving 4/5 instead of 5/5 lower the stats of the vendor, this is NOT justifiable for a so little less in weight. If the buyer was really so much troubled about it (and, I mean, that difference in weight in 30 g is literally nothing) s/he could have contacted the vendor and tried to resolve the issue instead of leaving less feedback for nothing at all.
Sincerely if I was the vendor I don't know if I would like to make business with that guy again in the future; I find what s/he did extremely unpolite given the system we have.
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it must be just me that fears handing my address to international drug dealers. its become quite obvious that almost everyone related to silk road is actually deceptively nice but when it comes to threatening them? iv always feared receiving badly packaged child porn in the post or something as revenge or something. Maybe i just think too much but the first double non arrival I just cut my losses and left him a 3. Hell even when a tracked parcel didnt arrive and it turned out I was sent the tracking number for someone else I still beat around the bush for fear of angering some serbian mafia affiliate
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it must be just me that fears handing my address to international drug dealers. its become quite obvious that almost everyone related to silk road is actually deceptively nice but when it comes to threatening them? iv always feared receiving badly packaged child porn in the post or something as revenge or something. Maybe i just think too much but the first double non arrival I just cut my losses and left him a 3. Hell even when a tracked parcel didnt arrive and it turned out I was sent the tracking number for someone else I still beat around the bush for fear of angering some serbian mafia affiliate
Don't ever feel that you have to fear vendors here. Threats and intimidation are absolutely NOT acceptable here and any vendor found to be engaging in such behaviour will have their vending privileges revoked.
Libertas
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it must be just me that fears handing my address to international drug dealers. its become quite obvious that almost everyone related to silk road is actually deceptively nice but when it comes to threatening them? iv always feared receiving badly packaged child porn in the post or something as revenge or something. Maybe i just think too much but the first double non arrival I just cut my losses and left him a 3. Hell even when a tracked parcel didnt arrive and it turned out I was sent the tracking number for someone else I still beat around the bush for fear of angering some serbian mafia affiliate
Don't ever feel that you have to fear vendors here. Threats and intimidation are absolutely NOT acceptable here and any vendor found to be engaging in such behaviour will have their vending privileges revoked.
Libertas
I'd love the vendor to come see me face to face if they want to threaten me, they'd have their arse handed to them on a plate by many people for me :)
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it must be just me that fears handing my address to international drug dealers. its become quite obvious that almost everyone related to silk road is actually deceptively nice but when it comes to threatening them? iv always feared receiving badly packaged child porn in the post or something as revenge or something. Maybe i just think too much but the first double non arrival I just cut my losses and left him a 3. Hell even when a tracked parcel didnt arrive and it turned out I was sent the tracking number for someone else I still beat around the bush for fear of angering some serbian mafia affiliate
Don't ever feel that you have to fear vendors here. Threats and intimidation are absolutely NOT acceptable here and any vendor found to be engaging in such behaviour will have their vending privileges revoked.
Libertas
I'd love the vendor to come see me face to face if they want to threaten me, they'd have their arse handed to them on a plate by many people for me :)
You're quite the tough guy. Are you a cage fighter? Are you bullet proof? Anyway, as Revolutionista alluded to, it wouldn't be a face-to-face revenge on the part of a ticked off vendor. They have your address, and you have no idea who they are. A few underage photos in the mail is all it would take to ruin your life for a while.
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The silly thing here is that the rating system is so flawed that a 4/5 score is considered bad. There's 5 possibilities, with 4 of them being bad and 1 being good, and everybody just gives 5/5 all the time even when it should really be 4/5 or even 3/5.
When ordering 28g and receiving 27.7 you didn't actually get 100% of what you paid for, so you are not 100% satisfied. Granted it's not that much, but still. If the vendors scale isn't accurate enough, it's on him.
But yeah because 5/5 ratings are so important, the buyer could have let the vendor know before he gave the 4/5, and give him a chance to make it up.
yah i totally agree. thats a very good point. the numerical rating system on SR is really pointless. everyone leaves 5/5 and only people who get screwed completely leave 1/5. theres no gray area. i'm not really sure how this started. i see a lot of vendors in there profile saying you HAVE to leave 5/5. a 4/5 rating in an accurate system would still be a good rating and i dont think it would discourage future buyers.
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I don't see the problem. If I see a ton of proper 5/5 feedbacks and one or two low ratings for a vendor who's been around for months and has hundreds of transactions, who gives a fuck if he's 99 or 100? It's all good.
Now what does piss me off though is checking out a vendor's feedback and seeing endless 5/5's with useless comments like 'FE' or 'FE, will update later'. Sometimes you have to wade through pages and pages of feedback before you can begin to get an accurate picture of just how realistic that 100 rating is.
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Now what does piss me off though is checking out a vendor's feedback and seeing endless 5/5's with useless comments like 'FE' or 'FE, will update later'. Sometimes you have to wade through pages and pages of feedback before you can begin to get an accurate picture of just how realistic that 100 rating is.
yah i dont consider a 5/5 FE positive feedback. i think were they have the number options from 1-5 they should have a 6th option you can choose for FE. it would remove it from the overall percentage. if the person chooses to return once there package arrives they could change their answer to a number based on there experience and write a comment.
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Why do people say the SR numerical rating is useless?
If a user thinks they got 4/5 service, they should post 4/5.
Sure there are random assholes who unfairly give feedback but any smart buyer is going to see most feedback is not like the asshole's feedback, and so not be scared off?
And those buyers that are scared off by a single non 5/5 feedback are pussies who probably will get busted anyway so... who loses?
Some 3/5 or 4/5 is normal, so not sure why people are saying the rating system doesn't work?
Works fine here.
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Earlier today I got a 4/5. I think their reasoning behind it was that they don't like the band my accounts named after.
It caused me to go from a 97 to a 96. Now this is not a huge deal - but if everyone did this it could seriously affect my sales. I am trying to provide a service here and feel I am very courteous and responsive to any customers who are not 100% satisfied.
I think it's best anybody message a vendor if they are unsatisfied at all. If going to leave anything less than 5/5 should contact vendor and work it out first.
The buyer is definitely entitled to their opinion, but they must understand point deductions for stupid reasons can cause a vendors rating to plummet and can affect their sales...
-th
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because people don't use it properly. your not getting an accurate representation of transactions. almost everyone leaves 5/5. occasionally someone who really feels screwed will leave a 1/5. some vendors even say in their profile you MUST leave a 5/5 feedback. so in reality its basically a 2 option system, 1/5 and 5/5. like one a vendor sent me the wrong product, i contacted him and he told me to keep what he sent me and he resent my order and told me to leave a 5/5. now what he first sent me i didnt want, i dont use it and never ordered it. he did the right thing by reshipping but i didnt have my product for the date i wanted to. i should have given him a 4/5 but me and like so many other people made it 5/5. plus its overloaded with FE's being marked as 5/5. if a seller has a 98% overall score and 80% of his ratings are for FE's it doesnt have much value.. sellers get angry with buyers for putting anything less then a 5/5. so you almost feel pressured to leave 5/5 even though a 4/5 would still be a good rating if the system was used properly
thats just my opinion. i dont base much off the %. i still use it as reference. i read all the comments and use the forum mostly.
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Earlier today I got a 4/5. I think their reasoning behind it was that they don't like the band my accounts named after.
It caused me to go from a 97 to a 96. Now this is not a huge deal - but if everyone did this it could seriously affect my sales. I am trying to provide a service here and feel I am very courteous and responsive to any customers who are not 100% satisfied.
I think it's best anybody message a vendor if they are unsatisfied at all. If going to leave anything less than 5/5 should contact vendor and work it out first.
The buyer is definitely entitled to their opinion, but they must understand point deductions for stupid reasons can cause a vendors rating to plummet and can affect their sales...
-th
i agree with you. i think the ratings should be taken very seriously. its peoples businesses at stake and peoples lives when it comes to some hard drugs. what i'm saying is the system is skewed. we have the bar set at 100% when no businesses run at 100% costumer satisfaction. if this was realistic and people were using the scales properly 88% overall rating would be very good. you would have a mix of 1/5, 2/5, 3/5, etc.. hopefully most at 5/5 if your a good vendor. but right now its 5/5 or nothing.
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@RobLoblaw
Think you're missing the point of why this works.
FOr one, you don't have to give 5/5.... EVER. If a vendor is threatening you for not giving 5/5, report him, that's why the reporting system is there and it works. Threatening buyers is absolutely not tolerated on SR, but you do have to report that shit.
Hell you should probably report vendors who demand 5/5 in any case, because they're just bullys. and that shit don't fly here.
For two, i see tons of non 100 vendors... shit happens and yeah there are occassional dipshits, but there is NEVER 100% dipshits... if vendor has a sub 90% rating, it's likely because they suck ass.
it's like the old saying, if you meet 1 person in a day who calls you a jerk, ok he's the jerk, but if you meet 3, well odds are good YOU are the jerk.
Get the picture?
@ tragicallyhip
"but if everyone did this it could seriously affect my sales"
Yae but it's never that case, so what are you complaining about? Because your pristine 100% is affected? Lighten up fFrancis. Smart buyers know betteer than to be swayed by a few dipshits leaving 1/5 because the band youlike suckx.
Think some vendors are overly sensitive to getting 100% like it's a fucking xbox achievemnt they can't see the harm they are causing by stressing about it.
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@RobLoblaw
Think you're missing the point of why this works.
FOr one, you don't have to give 5/5.... EVER. If a vendor is threatening you for not giving 5/5, report him, that's why the reporting system is there and it works. Threatening buyers is absolutely not tolerated on SR, but you do have to report that shit.
Hell you should probably report vendors who demand 5/5 in any case, because they're just bullys. and that shit don't fly here.
For two, i see tons of non 100 vendors... shit happens and yeah there are occassional dipshits, but there is NEVER 100% dipshits... if vendor has a sub 90% rating, it's likely because they suck ass.
it's like the old saying, if you meet 1 person in a day who calls you a jerk, ok he's the jerk, but if you meet 3, well odds are good YOU are the jerk.
Get the picture?
@ tragicallyhip
"but if everyone did this it could seriously affect my sales"
Yae but it's never that case, so what are you complaining about? Because your pristine 100% is affected? Lighten up fFrancis. Smart buyers know betteer than to be swayed by a few dipshits leaving 1/5 because the band youlike suckx.
Think some vendors are overly sensitive to getting 100% like it's a fucking xbox achievemnt they can't see the harm they are causing by stressing about it.
Yea but when you work very hard to try and please every single customer, it's pretty disappointing to receive bad feedback. Especially when the buyer makes NO EFFORT to resolve the issue. They just leave 1/5 and never reply to messages.
Think of it this way: You were doing an assignment for university / school and you put in a lot of effort and were expecting a good mark. For some reason you get marked a F, and the teacher won't tell you why you got an F. That's what it's like to get low feedback.
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if vendor has a sub 90% rating, it's likely because they suck ass.
thats why i think the rating system is skewed. because your right, most people don't buy from anyone under 90%. getting 90% at something is still an overwhelming majority. if this was a business selling umbrellas and i was told that 75% of people who used them thought they were amazing umbrellas then i would buy one and try it. yet, on SR i would not go anywhere near a vendor who has 75% positive feedback. only 5/5 is considered a postive feedback on SR and 1-4/5 is negative and you can see that when you look at the responses from people. if it were done properly there would be larger mix of ratings in my opinion. several times i have heard about vendors asking buyers who left a 4/5 feedback why they didnt contact them to resolve the issue. like a 4/5 is a positive review and shouldnt have to be resolved in most cases. we force vendors to do this because if they even get a few 4/5 reviews, which are still positive, there rating drops to low-mid 90s and no one wants to buy from them. i think that is not right
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It's not skeweed because most buyers reasonably konw that 90%-100% is a good vendor, if a vendor is less than 90% or so, yeah they usually have an option to go with another vednor.
And so any vendor less 90% has good reason to up their game... that's the point. You compete on prices, on product quality, on service, on stealth... otherwise where is vendor encentive to do a good job?
No, the feedback system works when buyers have freedom to leave feedback they think is justified, without reprocussion or threat from the vendor.
I'm sorry if vendors think they have any right to say how buyers should leave feedback, but you don't (AT ALL) and really thinking you do is an effort that just undermines the whole feedback systgem.
It's true some buyers are assholes and leave bad feedback without what most of us would consider unjutsified reason, but htere are never enough of such buyers to significantly sway a vendor's rating, otherwise, then yeah it's probably the vendor -- see how that works?
READ THE ABOVE SENTENCE AGAIN because i think some of you have missed it (already stated above).
That's why the rating system works, and that's why it's just fine (clamoring to reach 100% is wanking excercise)
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I think an ebay style system with points would be better.. Then you just give either positive, negative or neutral.
I'm sure most people would agree on what a 1/5 equals... but the other 4 everyone has a diff opinion on..
At the end of the day you're either happy or you're not.. (or neutral :p)
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jase00: Man after reading this thread I thought the exact same thought. Maybe the rating system of 5 points should just be reduced to a 3 point value. -1 for negative / 0 for a ok or neutral / +1 for positive transaction. Also a temporary point for FE but it would then be required to change it to one of the other three options once you get your stuff. And I don't believe everyone would remember or care enough to do so.
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The silly thing here is that the rating system is so flawed that a 4/5 score is considered bad. There's 5 possibilities, with 4 of them being bad and 1 being good, and everybody just gives 5/5 all the time even when it should really be 4/5 or even 3/5.
When ordering 28g and receiving 27.7 you didn't actually get 100% of what you paid for, so you are not 100% satisfied. Granted it's not that much, but still. If the vendors scale isn't accurate enough, it's on him.
But yeah because 5/5 ratings are so important, the buyer could have let the vendor know before he gave the 4/5, and give him a chance to make it up.
I would have shot the venndot a quick message first, could have cleared it up.
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The silly thing here is that the rating system is so flawed that a 4/5 score is considered bad. There's 5 possibilities, with 4 of them being bad and 1 being good, and everybody just gives 5/5 all the time even when it should really be 4/5 or even 3/5.
When ordering 28g and receiving 27.7 you didn't actually get 100% of what you paid for, so you are not 100% satisfied. Granted it's not that much, but still. If the vendors scale isn't accurate enough, it's on him.
But yeah because 5/5 ratings are so important, the buyer could have let the vendor know before he gave the 4/5, and give him a chance to make it up.
I would have shot the venndot a quick message first, could have cleared it up.
That's what I said, contact the vendor before giving anything else than 5/5 because the flawed rating system makes it so important.
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Is it okay for leaving less than 5/5 if the product was disgusting?
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I think an ebay style system with points would be better.. Then you just give either positive, negative or neutral.
I'm sure most people would agree on what a 1/5 equals... but the other 4 everyone has a diff opinion on..
At the end of the day you're either happy or you're not.. (or neutral :p)
good idea
just have a positive, neutral, negative and then leave a comment
they could still leave the positive % buy the sellers name
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Is it okay for leaving less than 5/5 if the product was disgusting?
yes, you should rate it honestly
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Is it okay for leaving less than 5/5 if the product was disgusting?
ddefinitely okay. you need to.
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Is it okay for leaving less than 5/5 if the product was disgusting?
ddefinitely okay. you need to.
2/5 The weed was disgusting. It smelled like a skunk. It got me really high though.
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I have seen transactions rated 1/5 for shipping speed, this was on international order that took two weeks. Other transactions have been rated 1/5 for not receiving product but getting 100% refunds. Vendors get bad ratings for dumb reasons, I think it is part of the game.
When I am researching vendors I try to read the negative feedbacks and make my own decision.
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I think that a bit of communication could've solved it all. I always try to talk things out first, however, I also agree that if he was not completely satisfied then why should he leave 5/5? The rating system here is bogus. I've specifically ordered from a different vendor to give them a shot after reading feedback like, "excellent stealth", when what I received was FAR from stealthy at all! Actually I am surprised I didn't get popped!!
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Yep the protocol should be to first communicate any dissatisfaction with the vendor before leaving an honest feedback score , that explains the good , the bad and the ugly - so as to help future buyers make a more informed buying choice .
I personally would like to see feedback scores split into sub categories - i.e communication 1 -5 , product quality 1- 5 - dispatch time 1- 5 .
We were discussing the same kind of thing in this thread here http://dkn255hz262ypmii.onion/index.php?topic=166796.0 .