Silk Road forums

Support => Technical support => Topic started by: NorthState on May 21, 2013, 03:31 pm

Title: Lost password after changing it
Post by: NorthState on May 21, 2013, 03:31 pm
I cant login after i changed my password.

Where is password recovery option?
Title: Re: Lost password after changing it
Post by: Libertas on May 21, 2013, 03:59 pm
I cant login after i changed my password.

Where is password recovery option?

Hi NorthState,

Please see the following entry in the SR Wiki:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I_forgot_my_passphrase.

Quote
I forgot my passphrase.

You must create a new account and message support with the last address you deposited bitcoins to, along with any other information that can help us connect you to the account.

Libertas
Title: Re: Lost password after changing it
Post by: NorthState on May 22, 2013, 04:35 am
Thanks.
I'll just wait now...

Why bitcoin address that has received money?
I accidentally sent address that is (probably) current but has not received any money, then i sent another, and another.... :D

How long it usually takes to get account back if ever?
Title: Re: Lost password after changing it
Post by: Libertas on May 22, 2013, 05:32 am
Thanks.
I'll just wait now...

Why bitcoin address that has received money?
I accidentally sent address that is (probably) current but has not received any money, then i sent another, and another.... :D

How long it usually takes to get account back if ever?

Hi NorthState,

I'm not entirely sure if I understand your question, but if you're asking if multiple Bitcoin transactions that you sent to an SR address that you had not used before will be received, the answer is yes. :) However, if they are not, simply send a message to SR Support over on the main site and they will be able to help you.

It will take a few days for Support to get around to seeing your message due to the current Support backlog, which you can read about here:

http://dkn255hz262ypmii.onion/index.php?topic=159668.0

Libertas