Silk Road forums

Support => Customer support => Topic started by: nunyadamnbiz on May 21, 2013, 02:41 am

Title: HELP...been 9 days since order, still processing, no reply from vendor, CANCEL??
Post by: nunyadamnbiz on May 21, 2013, 02:41 am
Hello all, its been 9 days since I placed my order, it still says processing, sent the vendor a message 2 days ago with no reply, his vendor page says that he hasn't been on in 9 days which is when I placed my order, should I just cancel it, I never finalized early either before anyone asks, I really needed my stuff by this weekend....2 questions, should I cancel, and how long does it take to get my coins back into my account from escrow...
Title: Re: HELP...been 9 days since order, still processing, no reply from vendor, CANCEL??
Post by: Libertas on May 21, 2013, 02:55 am
Hello all, its been 9 days since I placed my order, it still says processing, sent the vendor a message 2 days ago with no reply, his vendor page says that he hasn't been on in 9 days which is when I placed my order, should I just cancel it, I never finalized early either before anyone asks, I really needed my stuff by this weekend....2 questions, should I cancel, and how long does it take to get my coins back into my account from escrow...

Hi nunyadamnbiz,

Yes, I would recommend cancelling the order. Your Bitcoin will be returned immediately. However, if the order was hedged you will receive back the USD amount that your Bitcoin were worth when you originally placed the order, minus the ~4% hedging fee.

You can read more about that on the SR Wiki here:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Why_is_my_refund_less.2Fmore_than_I_paid.3F

Thread locked as resolved.

Libertas
Title: Re: HELP...been 9 days since order, still processing, no reply from vendor, CANCEL??
Post by: nunyadamnbiz on May 21, 2013, 02:59 am
Hello all, its been 9 days since I placed my order, it still says processing, sent the vendor a message 2 days ago with no reply, his vendor page says that he hasn't been on in 9 days which is when I placed my order, should I just cancel it, I never finalized early either before anyone asks, I really needed my stuff by this weekend....2 questions, should I cancel, and how long does it take to get my coins back into my account from escrow...

Hi nunyadamnbiz,

Yes, I would recommend cancelling the order. Your Bitcoin will be returned immediately. However, if the order was hedged you will receive back the USD amount that your Bitcoin were worth when you originally placed the order, minus the ~4% hedging fee.

You can read more about that on the SR Wiki here:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#Why_is_my_refund_less.2Fmore_than_I_paid.3F

Libertas

Thanks Libertas, +1 to you for the help and rapid response.