Silk Road forums

Support => Customer support => Topic started by: Hendrix99 on May 21, 2013, 02:51 am

Title: A quik question about Resolution
Post by: Hendrix99 on May 21, 2013, 02:51 am
Ok I know when a Buyer places an order into resolution it gives 5 days till Silk Road staff get involved, but Ive only entered resolution 1 or 2 days before order was to auto finalize

If you Place an order into Resolution when there is 7 days left. will it jump to 5 days left until Silk Road staff get involved or will it add 5  to the existing expiry date so 12 days in this case untill they intervene?

Thanks in advance
Title: Re: A quik question about Resolution
Post by: scout on May 21, 2013, 03:15 am
Ok I know when a Buyer places an order into resolution it gives 5 days till Silk Road staff get involved, but Ive only entered resolution 1 or 2 days before order was to auto finalize

If you Place an order into Resolution when there is 7 days left. will it jump to 5 days left until Silk Road staff get involved or will it add 5  to the existing expiry date so 12 days in this case untill they intervene?

Thanks in advance

When you place it in Resolution, I believe it automatically adds 5 days to the finalization date so it will finalize 17 days after the order was placed.
Title: Re: A quik question about Resolution
Post by: Libertas on May 21, 2013, 03:34 am
Ok I know when a Buyer places an order into resolution it gives 5 days till Silk Road staff get involved, but Ive only entered resolution 1 or 2 days before order was to auto finalize

If you Place an order into Resolution when there is 7 days left. will it jump to 5 days left until Silk Road staff get involved or will it add 5  to the existing expiry date so 12 days in this case untill they intervene?

Thanks in advance

When you place it in Resolution, I believe it automatically adds 5 days to the finalization date so it will finalize 17 days after the order was placed.

I think scout meant 22 days after the order was placed rather than 17. ;) the 5 day extension is added to the original 17 day period. :)

Libertas
Title: Re: A quik question about Resolution
Post by: scout on May 21, 2013, 03:45 am
Ok I know when a Buyer places an order into resolution it gives 5 days till Silk Road staff get involved, but Ive only entered resolution 1 or 2 days before order was to auto finalize

If you Place an order into Resolution when there is 7 days left. will it jump to 5 days left until Silk Road staff get involved or will it add 5  to the existing expiry date so 12 days in this case untill they intervene?

Thanks in advance

When you place it in Resolution, I believe it automatically adds 5 days to the finalization date so it will finalize 17 days after the order was placed.

I think scout meant 22 days after the order was placed rather than 17. ;) the 5 day extension is added to the original 17 day period. :)

Libertas

sorry, i was going off of the wiki.  it reads:

Quote
Buyer does nothing. The order will automatically finalize and release payment to the seller 17 days after it was placed.

so i just misread it.  sorry!
Title: Re: A quik question about Resolution
Post by: Hendrix99 on May 21, 2013, 04:29 am
Thanks again Fellas!
Title: Re: A quik question about Resolution
Post by: Hendrix99 on May 23, 2013, 05:20 am
Just a quick update , you guys are wrong.
I just recently went through this first hand, before this I hadnt enterd resolution till a few days before expire (hoping it was going to show almost to the end)

In this last case I got bunk product  and the vendor was refusing to answer me or even read messages (still is) so I wanted to enter resolution right away. It came available when there was 7 days till Auto Finalize.
I put it into resolution and right away it jumped to 5 days untill expiry. (SR gets involved)

Just thought I would update for anyone whose interested
Title: Re: A quik question about Resolution
Post by: Libertas on May 24, 2013, 02:00 am
Just a quick update , you guys are wrong.
I just recently went through this first hand, before this I hadnt enterd resolution till a few days before expire (hoping it was going to show almost to the end)

In this last case I got bunk product  and the vendor was refusing to answer me or even read messages (still is) so I wanted to enter resolution right away. It came available when there was 7 days till Auto Finalize.
I put it into resolution and right away it jumped to 5 days untill expiry. (SR gets involved)

Just thought I would update for anyone whose interested

Strange, that. I'll double check with an administrator in case we have been misinformed. Apologies if that is the case, Hendrix99, and thanks for letting us know.

Thread locked as resolved.

Libertas