Silk Road forums

Support => Customer support => Topic started by: marthastewarthereforyou on May 19, 2013, 07:12 pm

Title: suspended vendor account bullshit!!!
Post by: marthastewarthereforyou on May 19, 2013, 07:12 pm
my account marthastewart was suspended saying I was fished when I use the same url for a long time saved on my computer and they said I had a key logger when nobody has used my computer or comes over to my house. This is bullshit! SR accept there was an error on your part and I want a refund on my account or it to be re activated now! So is SR guilty until proven innocent? sick of mods saying it had to be one way and accusing me when I did nothing to get fished or was key logged. Accept you guys made a mistake!
Title: Re: suspended vendor account bullshit!!!
Post by: scout on May 19, 2013, 07:24 pm
my account marthastewart was suspended saying I was fished when I use the same url for a long time saved on my computer and they said I had a key logger when nobody has used my computer or comes over to my house. This is bullshit! SR accept there was an error on your part and I want a refund on my account or it to be re activated now! So is SR guilty until proven innocent? sick of mods saying it had to be one way and accusing me when I did nothing to get fished or was key logged. Accept you guys made a mistake!

People don't just get locked out of their accounts - for someone to get access to your account, they need your password.  If your password is even decently strong, then there's no way someone is going to guess it.  For someone to get access to your account AND your bitcoins, they need your password and your PIN.  Again, if those things are sufficiently strong, no one is going to have guessed them.

Assuming your password and PIN were strong, that leaves the following possibilities:

1.  you were entering these incorrectly;
2.  at some point, you entered them in a phishing site; or
3.  your computer is compromised somehow (keylogger,etc.).

Title: Re: suspended vendor account bullshit!!!
Post by: Libertas on May 19, 2013, 09:33 pm
my account marthastewart was suspended saying I was fished when I use the same url for a long time saved on my computer and they said I had a key logger when nobody has used my computer or comes over to my house. This is bullshit! SR accept there was an error on your part and I want a refund on my account or it to be re activated now! So is SR guilty until proven innocent? sick of mods saying it had to be one way and accusing me when I did nothing to get fished or was key logged. Accept you guys made a mistake!

When we were helping you out you were nice as pie; now that it is evident that the error was on your end, you're screaming for blood and trying to blame anybody but yourself: "It was an SR error, the mods are lying" etc., etc.

The FACT of the matter is that you did not take adequate security precautions, either technologically or socially. This is your own doing. If it were a Silk Road error I can assure you that more than 10 inexperienced vendors would have been affected, and DPR would have made a statement about it.

Libertas

EDIT: Thread locked as resolved. This has been explained to you in multiple threads, marthastewarthereforyou.