Silk Road forums

Support => Customer support => Topic started by: phave on May 17, 2013, 04:57 pm

Title: Vendor Banned, How long is money in escrow?
Post by: phave on May 17, 2013, 04:57 pm

Hey, CaliMeds was recently banned for scamming I believe and I was wondering how long until my money from escrow (~900) is released back into my account?

Title: Re: Vendor Banned, How long is money in escrow?
Post by: Libertas on May 17, 2013, 06:38 pm

Quote from: phave on May 17, 2013, 04:57 pm

Hey, CaliMeds was recently banned for scamming I believe and I was wondering how long until my money from escrow (~900) is released back into my account?

Hi phave,

In this situation you simply have to wait until the 'resolve' button appears and you can then take it to resolution and request a 100% refund. In cases where the vendor has been banned, a refund should not affect your stats.

Please mention this in the resolution center to ensure the administrator does not forget, and you can back it up with the SR Wiki here:

http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#How_are_resolutions_decided

Locking as resolved.

Libertas