Silk Road forums

Support => Technical support => Topic started by: DanDanTheIceCreamMan on May 17, 2013, 12:19 pm

Title: Can't delete messages from sent folder of inbox
Post by: DanDanTheIceCreamMan on May 17, 2013, 12:19 pm

I just had a quick question that hopefully someone can answer for me. I sent a message to myself on the road and I can delete the message from the inbox folder but when I go to the sent folder and try to delete the copy that I sent it won't delete. Any help would be much appreciated.

Title: Re: Can't delete messages from sent folder of inbox
Post by: Libertas on May 17, 2013, 06:20 pm

Quote from: DanDanTheIceCreamMan on May 17, 2013, 12:19 pm

I just had a quick question that hopefully someone can answer for me. I sent a message to myself on the road and I can delete the message from the inbox folder but when I go to the sent folder and try to delete the copy that I sent it won't delete. Any help would be much appreciated.

Hi DanDanTheIceCreamMan,

I have experienced this in the past; I don't think you can actually delete messages that you send to yourself. I recall having he same issue a number of weeks ago on my buyer account. However, all messages are automatically deleted from your inbox after 1 / 2 months, but these are kept (encrypted) on the Silk Road servers for 3 months in order to deal with any issues that may arise.

Thread locked as resolved.

Libertas