Silk Road forums
Discussion => Newbie discussion => Topic started by: winedrinker on May 16, 2013, 11:11 pm
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I've had two successful orders with a vendor. The third order never arrived. This vendor requested finalization early (FE) and only ships by first class UPSP so there isn't a tracking number. I've sent all the order info to SR support for advice on how to seek some resolution, but the vendor's profile seems to imply that sometimes this happens and the buyer should bear the entire loss.
I feel that at minimum both of us should take a 50% loss. I've had 8 other successful orders with other vendors in the last month. What is a fair way to settle this issue?
Thanks,
Winedrinker
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I've had two successful orders with a vendor. The third order never arrived. This vendor requested finalization early (FE) and only ships by first class UPSP so there isn't a tracking number. I've sent all the order info to SR support for advice on how to seek some resolution, but the vendor's profile seems to imply that sometimes this happens and the buyer should bear the entire loss.
I feel that at minimum both of us should take a 50% loss. I've had 8 other successful orders with other vendors in the last month. What is a fair way to settle this issue?
Thanks,
Winedrinker
Hi winedrinker,
If you FE'd on the order then there is unfortunately nothing you can do. Escrow is there for your protection, and if you willfully leave escrow by Finalising Early, Silk Road cannot protect you in the event that something goes wrong.
SR Support will be directing you to the F.A.Q. for an answer to your query, and this is where they'll be pointing you:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Buyer%27s_Guide#Escrow
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I.27ve_already_finalized_my_order.2C_but_am_having_problems.
Never, ever FE. Everybody is responsible for their own actions here, so if you FE and you get burned, there is nobody to complain to.
Libertas