Silk Road forums

Support => Customer support => Topic started by: yucatansunset on May 16, 2013, 06:31 pm

Title: My vendor account was phished
Post by: yucatansunset on May 16, 2013, 06:31 pm

My new vendor account was phished. I have had that account for a month while setting
it up and never made any transactions.I looked up the sr address after upgrading tor and entered my details, passphrase, and pin. I am now locked out of my account. This was my fault but I need assistance or it's the end of my road. I'm worried about the bond I posted to upgrade
to a vendor account as the 6 weeks is coming up I can determine the last wallet
address funds were sent from and I messaged support from an old account.
Do I need to make a new account and message support again?
NorcalDeltaNine
Title: Re: My vendor account was phished
Post by: Libertas on May 16, 2013, 06:58 pm
Quote from: yucatansunset on May 16, 2013, 06:31 pm
My new vendor account was phished. I have had that account for a month while setting
it up and never made any transactions.I looked up the sr address after upgrading tor and entered my details, passphrase, and pin. I am now locked out of my account. This was my fault but I need assistance or it's the end of my road. I'm worried about the bond I posted to upgrade
to a vendor account as the 6 weeks is coming up I can determine the last wallet
address funds were sent from and I messaged support from an old account.
Do I need to make a new account and message support again?
NorcalDeltaNine

Hi yucatansunset,

Yes, please make a new account and message Vendor Support letting them know in the title that your account has been phished, and providing any information necessary to restore access to your account.

Vendor Support:
http://silkroadvb5piz3r.onion/messages/send_message/8fe7b43324

Silk Road will NEVER ask you for your PIN, and the ONLY site that you should be entering your login details is silkroadvb5piz3r.onion
You need to memorise that!

Furthermore, your profile stats are as follows:
Quote
has been a vendor for 19 days
was last seen: 2 days ago
has 0% positive feedback

You need to fulfill the following terms in order to receive the bond refund:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Seller%27s_Guide#Bond

Libertas
Title: Re: My vendor account was phished
Post by: scout on May 16, 2013, 10:46 pm
Yeah, to reiterate what Libertas said regarding the bond, you've only been a vendor for 19 days, so you don't yet qualify for the vendor bond refund.
Title: Re: My vendor account was phished
Post by: RooJuice on May 17, 2013, 07:44 am
WTF- change your password every week- and pin too

Good thing i have memorized the complete works of William Shakespear
Title: Re: My vendor account was phished
Post by: Libertas on May 17, 2013, 06:26 pm
Thread locked as clear direction has been given, and the member has been pointed over to Vendor Support.

Libertas