Silk Road forums
Discussion => Newbie discussion => Topic started by: nmrpv on May 14, 2013, 02:50 pm
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Hi. I can't login to my account. I know I didn't change my passphrase. I created another account and sent support a message giving them the bitcoin address for that account, but I cant get a response and I was hoping to have my passphrase reset before some one takes my btc. What do I do now?
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Hi. I can't login to my account. I know I didn't change my passphrase. I created another account and sent support a message giving them the bitcoin address for that account, but I cant get a response and I was hoping to have my passphrase reset before some one takes my btc. What do I do now?
Hi nmrpv,
Please see DPR's statement here regarding Support delays:
http://dkn255hz262ypmii.onion/index.php?topic=159668.0
The ONLY way someone else can gain access to your account is if you enter your login details into a phishing site or if there is a keylogger / datalogger installed on your computer.
ALWAYS ensure that you are using the correct URL:
silkroadvb5piz3r.onion
Silk Road will NEVER ask you for your PIN.
You have already messaged SR Support, but I'll leave this here for others who may be reading it and cannot access their accounts:
http://dkn255hz262ypmii.onion/wiki/index.php?title=Frequently_Asked_Questions#I_forgot_my_passphrase.
I forgot my passphrase.
You must create a new account and message support with the last address you deposited bitcoins to, along with any other information that can help us connect you to the account.
Libertas